Job summary
Job post source
This job is directly from MedVet
Job overview
The Client Services Manager at MedVet leads a clinical team to deliver exceptional service to patients, clients, and referral partners, driving the MedVet experience and supporting healthy growth.
Responsibilities and impact
The manager develops and supports a team, ensures resources and efficient processes, collaborates across departments, manages schedules and finances, provides training and performance feedback, mediates conflicts, and balances clinical and administrative duties.
Compensation and benefits
The role offers comprehensive health benefits including vision and dental, HSA/FSA, 401k with employer match, paid time off, parental leave, uniform allowance, pet discounts and insurance, disability and life insurance, and continuing education support.
Experience and skills
Preferred qualifications include an associate degree or equivalent experience, strong interpersonal and organizational skills, proficiency in Microsoft Office, ability to multitask and work in a fast-paced environment, and flexibility for after-hours and weekend work.
Career development
MedVet provides strong career growth and personal development opportunities with continuing education and assistance programs.
Work environment and culture
MedVet values teamwork, leadership, and compassion, fostering a collaborative, inclusive, and service-oriented culture focused on employee and client experiences.
Company information
MedVet is a fast-growing nationwide emergency and specialty veterinary provider offering advanced medical treatments like chemotherapy, radiation, and rehabilitation.
Team overview
The candidate will join a clinical team reporting to the Hospital Director and Medical Director, working collaboratively to promote culture and career development.
Job location and travel
The position requires working a minimum of 40 hours in the hospital with flexibility for after-hours and weekend coverage; specific location details are not provided.
Application process
Applicants must pass a drug screen and background check; MedVet does not accept unsolicited resumes from third-party recruiters.
Unique job features
This role uniquely balances clinical and administrative responsibilities and emphasizes fostering a positive employee experience in a rapidly growing organization.
Company overview
MedVet is a leading veterinary healthcare organization specializing in emergency and specialty care for pets. Founded in 1988, MedVet operates a network of hospitals across the United States, providing advanced medical treatments and compassionate care. The company generates revenue through veterinary services, including surgery, oncology, neurology, and critical care, as well as diagnostic imaging and laboratory services. MedVet's commitment to innovation and excellence has made it a trusted partner for pet owners and referring veterinarians alike.
How to land this job
Position your resume to highlight leadership experience, team management, and your ability to foster collaboration and inclusivity, as these are core to the Client Services Manager role at MedVet.
Emphasize skills in process improvement, resource management, conflict resolution, and financial oversight, along with your experience in clinical or healthcare settings to align with the job description.
Apply through MedVet's corporate careers site and LinkedIn to maximize your exposure and ensure your application is reviewed through multiple channels.
Connect with current MedVet clinical team members or hospital directors on LinkedIn; use ice breakers like commenting on recent MedVet growth initiatives or expressing enthusiasm for their commitment to compassionate care and team leadership.
Optimize your resume for ATS by incorporating keywords such as 'team leadership,' 'process improvement,' 'clinical onboarding,' 'employee experience,' and 'financial management' to pass automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn contacts for networking, allowing you to focus on preparing for interviews and professional development.
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