Innovid

Customer Success Manager, Measurement

NEW YORK, NYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Innovid

  • Job overview

    As a Customer Success Manager, Measurement at Innovid, you will manage relationships with measurement publisher partners to enhance their success and satisfaction with Innovid's products and services.

  • Responsibilities and impact

    You will develop relationships with publishers, provide ongoing support, create success plans, identify upselling opportunities, monitor customer health metrics, and advocate for publishers' needs internally.

  • Compensation and benefits

    The base pay range is $110,000-125,000 per year, with eligibility for quarterly bonuses, health, dental, and vision insurance, PTO, 401K with match, and additional developmental resources.

  • Experience and skills

    Candidates should have 4-5+ years of Customer Success or Account Management experience, strong knowledge of digital advertising, and experience managing digital campaigns as the main client contact.

  • Career development

    This role offers high visibility and significant growth potential within the company, along with access to personal and professional development resources.

  • Work environment and culture

    Innovid promotes a diverse and inclusive workplace, encouraging applicants from various backgrounds to apply and emphasizing a commitment to anti-racism and equity.

  • Company information

    Innovid is a leading independent platform in converged TV innovation, providing advertising delivery and measurement solutions for major brands globally, with a presence in multiple regions.

  • Unique job features

    This position offers unique opportunities for cross-company collaboration and access to various developmental resources.

Company overview

Innovid is a leading global provider of video marketing technology, specializing in delivering personalized and data-driven video advertising solutions. They make money by offering a comprehensive suite of tools for creating, delivering, and measuring video ads across various platforms, helping brands and advertisers enhance engagement and ROI. Founded in 2007, Innovid has grown significantly, establishing partnerships with major media companies and expanding its global footprint. Their innovative technology and commitment to advancing video advertising make them a key player in the digital marketing industry.

How to land this job

  • Tailor your resume to highlight your experience in customer success and account management, particularly within the digital advertising and measurement space, to align with Innovid's needs.

  • Emphasize your ability to build strong relationships with clients, your experience in upselling products, and your proficiency in analyzing customer health metrics, as these are crucial for the Customer Success Manager role.

  • Apply through multiple channels including Innovid's corporate site and LinkedIn to maximize your exposure and opportunities for this position.

  • Connect with professionals in Innovid's customer success division on LinkedIn to gain insights about the role and the company culture; consider ice breakers like discussing recent industry trends or asking about their experience with Innovid's products.

  • Optimize your resume for ATS by incorporating specific keywords from the job description, such as 'customer success,' 'digital advertising,' and 'upselling,' to ensure it stands out during initial screenings.

  • Utilize Jennie Johnson's Power Apply feature to streamline your application process, enabling you to focus on networking and preparing for interviews while efficiently managing your job search.

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