Job summary
Job post source
This job is directly from RM Management
Job overview
The Concierge/Receptionist role at RM Management involves providing administrative support and exceptional guest service to residents and clients, serving as the community's first impression on weekends.
Responsibilities and impact
The role includes assisting the Executive Director with projects, managing phone calls, scheduling interviews and orientations, handling new hire paperwork, managing employee training records, overseeing mail and billing, maintaining employee files, conducting audits, managing community programs, solving resident issues, and completing various administrative tasks.
Experience and skills
Requires a high school education, proficiency in MS Word, Excel, and Outlook, strong administrative and organizational skills, and clear communication; experience with senior adults is preferred.
Job location and travel
Every other weekend from 8:00 AM to 4:30 PM, likely at the community location managed by RM Management.
Company overview
RM Management, headquartered in Golden Valley, Minnesota, specializes in managing assisted living communities that provide memory care and assisted living services for seniors. The company operates multiple facilities, ensuring a compassionate and enriching environment for its residents. RM Management's revenue is primarily generated through the provision of these senior care services. The company is known for its dedicated leadership team and commitment to high-quality care, emphasizing strong relationships and community well-being.
How to land this job
Position your resume to highlight your strong administrative and organizational skills, emphasizing your proficiency with MS Word, Excel, and Outlook as these are critical for the Concierge/Receptionist role at RM Management.
Focus on showcasing your customer service experience, particularly your ability to interact positively with residents, clients, and team members, as this role requires being the welcoming first impression of the community.
Apply through multiple platforms including RM Management's corporate website and LinkedIn to maximize your chances of being noticed for this weekend position.
Connect on LinkedIn with current employees or managers in RM Management’s community or administrative divisions; start your message by complimenting the community’s commitment to senior care or asking about the team culture during weekend shifts.
Optimize your resume for ATS by incorporating keywords from the job description such as 'administrative support,' 'customer service,' 'scheduling interviews,' 'managing projects,' and 'EduCare training' to ensure your application passes initial screenings.
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