Job summary
Job post source
This job is directly from DB Roberts
Job overview
The Customer Service Representative at DB Roberts supports the Inside Sales Staff and Branch Management Team, aiming for future growth within the organization and contributing to sales success.
Responsibilities and impact
Daily tasks include order entry, reporting, backlog review, spreadsheet administration, and providing support to the sales team and branch administrative needs.
Experience and skills
Candidates should have an associate degree or 1-2 years of relevant experience in customer service, with strong skills in Excel, Outlook, and Word.
Career development
This position serves as a stepping stone for a career in sales, providing opportunities for professional growth within the organization.
Work environment and culture
DB Roberts values diversity and is committed to creating an inclusive workplace for all employees.
Company information
DB Roberts is an Equal Opportunity Employer that encourages applicants from diverse backgrounds to apply, emphasizing the importance of diversity in the workplace.
Job location and travel
The position requires reporting to the assigned office location during scheduled in-office workdays.
Company overview
DB Roberts is a leading distributor of fasteners and hardware solutions, specializing in providing a wide range of fastening products to industries such as electronics, telecommunications, and medical equipment. They generate revenue by supplying high-quality fasteners, including screws, nuts, bolts, and washers, to manufacturers and businesses requiring reliable components for their products. Established in 1982, the company has built a reputation for exceptional customer service and technical expertise, ensuring clients receive tailored solutions to meet their specific needs. DB Roberts' extensive inventory and strategic partnerships with top manufacturers enable them to offer competitive pricing and timely delivery, making them a trusted partner in the fastener distribution industry.
How to land this job
Tailor your resume to highlight your customer service experience, proficiency in Excel, and ability to manage multiple priorities effectively, as these are key aspects of the Customer Service Representative role at DB Roberts.
Emphasize your communication skills and your experience in order entry and support for sales teams, as these will resonate with the responsibilities outlined in the job description.
Apply for the position through various channels, including the DB Roberts corporate site and LinkedIn, to maximize your chances of being noticed by hiring managers.
Reach out to individuals in the sales or customer service divisions at DB Roberts on LinkedIn to express your interest in the position and gather insights about the company culture and expectations.
Potential ice breakers for your outreach could include asking about their experience at DB Roberts or mentioning a recent project related to customer service that you admire.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'customer service,' 'Excel,' and 'order entry,' to enhance your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored and that you make the most of your networking opportunities, allowing you to focus your time on other aspects of your job search.
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