U.S. Physical Therapy, Inc.

Patient Account Representative

BIG RAPIDS, MIPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from U.S. Physical Therapy, Inc.

  • Job overview

    The Patient Account Representative at U.S. Physical Therapy, Inc. plays a crucial role in managing patient accounts and ensuring accurate billing processes.

  • Responsibilities and impact

    Daily responsibilities include resolving billing issues, processing payments, updating insurance information, and providing excellent customer service to patients and healthcare providers.

  • Compensation and benefits

    The position offers competitive compensation, a monthly incentive based on metrics, a comprehensive benefits package including 401k, health, dental, generous paid time off, and employee assistance programs.

  • Experience and skills

    Candidates should have a high school diploma (Associate's or Bachelor's preferred), 1-2 years of experience in medical billing, knowledge of insurance regulations, and strong communication skills.

  • Career development

    There are multiple opportunities for professional development, specialization, and leadership within the company.

  • Work environment and culture

    U.S. Physical Therapy values employee success and provides an environment that encourages growth and development.

  • Company information

    Founded in 1990, U.S. Physical Therapy, Inc. operates over 660 outpatient clinics across 41 states, providing a range of physical therapy services and managing facilities for third parties.

  • Team overview

    The specific team dynamics are not detailed, but the role involves collaboration with various departments to improve processes.

  • Job location and travel

    The position is located in Big Rapids, Michigan, at the Central Billing Office.

  • Unique job features

    The job includes unique incentives based on performance metrics and a supportive environment focused on employee success.

Company overview

U.S. Physical Therapy, Inc. operates outpatient physical therapy clinics across the United States, specializing in the treatment of orthopedic and sports-related injuries. The company generates revenue through patient services, including physical therapy, occupational therapy, and workers' compensation services. Founded in 1990, U.S. Physical Therapy has grown significantly through strategic acquisitions and partnerships, establishing a robust network of clinics. Their commitment to high-quality patient care and innovative treatment methods has positioned them as a leader in the rehabilitation industry.

How to land this job

  • Position your resume to spotlight your experience in medical billing and collections, emphasizing your ability to resolve billing and payment issues, as these skills are crucial for the Patient Account Representative role at U.S. Physical Therapy, Inc.

  • Highlight your strong communication and customer service skills, as well as your attention to detail, which are essential for providing excellent service to patients and healthcare providers.

  • Apply through multiple channels, including the corporate site of U.S. Physical Therapy, Inc. and LinkedIn, to maximize your chances of being noticed for this role.

  • Connect with professionals in the billing department at U.S. Physical Therapy, Inc. on LinkedIn and consider ice breakers such as asking about their experiences with the company or expressing interest in their approach to patient account management.

  • Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'medical billing,' 'insurance regulations,' and 'customer service,' to improve your chances of passing initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can simplify your application process by tailoring your resume, identifying the best channels to apply through, and helping you connect with key individuals in the company, allowing you to focus on your job search effectively.

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