Job summary
Job post source
This job is directly from Allcat Claims Service
Job overview
The Claims Service Manager- Auto at Allcat Claims Service leads a team of auto claims professionals to enhance customer service and drive business results.
Responsibilities and impact
Daily responsibilities include leading the team to meet objectives, managing staff recruitment and training, maintaining quality service standards, handling escalations, and supporting workload surges during catastrophe events.
Compensation and benefits
The salary for this position ranges from $66,000.00 to $85,000.00 per year, with eligibility for a comprehensive benefits package including medical, dental, and vision insurance, paid time off, and holidays.
Experience and skills
Candidates must have a bachelor's degree or equivalent experience, 5+ years of auto claims experience, strong analytical and customer service skills, and an active adjuster license or the ability to obtain one.
Career development
The role offers opportunities for career development through team skillset enhancement and support for individual career goals.
Work environment and culture
Allcat Claims Service emphasizes learning, personal development, and ethical handling of claims, fostering a supportive and challenging work environment.
Company information
Allcat Claims Service is known for its commitment to customer service, quality, and rapid integration of technology, with a strong focus on ethical claims handling and team work ethic.
Team overview
The candidate will lead a team of auto claims service professionals, focusing on achieving business results and enhancing team capabilities.
Job location and travel
This position is located in the San Antonio office and may require after-hours and weekend availability as needed.
Company overview
Allcat Claims Service specializes in providing comprehensive claims management services for insurance companies, focusing on property, casualty, and catastrophe claims. They generate revenue by offering tailored claims solutions, including adjusting, appraisal, and administrative support, ensuring efficient and accurate claims processing. Founded in 2000, Allcat has built a reputation for reliability and innovation in the claims industry, leveraging technology and a skilled workforce to deliver exceptional service. Their commitment to quality and customer satisfaction has made them a trusted partner for major insurance carriers.
How to land this job
Position your resume to highlight your leadership experience in managing auto claims service teams, focusing on your ability to achieve goals and develop employee skillsets.
Emphasize your strong analytical and problem-solving skills, as well as your commitment to customer service and quality standards, reflecting the core values of Allcat Claims Service.
Apply through multiple channels, including Allcat Claims Service's corporate website and LinkedIn, to maximize your chances of being noticed for the Claims Service Manager position.
Connect with individuals in the claims department at Allcat Claims Service on LinkedIn to inquire about the role; consider ice breakers like discussing recent industry trends or asking about their experience with the company's culture.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service', 'analytical skills', and 'claims management' to enhance visibility during initial screenings.
Utilizing Jennie Johnson's Power Apply feature can simplify your application process, ensuring your resume is tailored, and your networking efforts are targeted, allowing you to focus on other aspects of your job search.
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