Receptionist

CARROLLTON, TXPosted 17 days ago

Job summary

• Job post source

  This job is directly from Lifepoint Health®

• Job overview

  The Receptionist role at Lifepoint Health® involves managing front desk operations to create a welcoming environment for patients and visitors, supporting the hospital's behavioral health services.

• Responsibilities and impact

  The Receptionist will greet and assist patients and visitors, manage incoming calls, perform front desk duties like sign-in and ID verification, maintain confidentiality per HIPAA, and handle clerical tasks such as data entry and mail distribution.

• Experience and skills

  Candidates need a High School Diploma or equivalent, with preferred prior receptionist or customer service experience, strong communication skills, attention to detail, and proficiency with phone systems and basic office software.

• Work environment and culture

  Lifepoint Health® fosters a community-focused, inclusive work environment committed to equal opportunity and making communities healthier.

• Company information

  Lifepoint Health® is a large healthcare network operating 63 community hospital campuses and multiple care sites across 29 states, specializing in community-based care and behavioral health services.

• Job location and travel

  The job is located at Carrollton Springs, a behavioral health hospital in Carrollton, TX, part of the Dallas-Ft. Worth Metro Area.

Company overview

Lifepoint Health® is a leading healthcare provider that operates a network of hospitals, post-acute services, and outpatient centers across the United States. They generate revenue through patient care services, including emergency care, surgeries, and specialized medical treatments. Founded in 1999, Lifepoint Health has grown through strategic acquisitions and partnerships, emphasizing community-based healthcare. The company is committed to improving the quality of life in the communities it serves by focusing on patient-centered care and operational excellence.

How to land this job

• Position your resume to highlight your excellent verbal and written communication skills, customer service experience, and proficiency with phone systems and basic office software, as these are key for the Receptionist role at Lifepoint Health®.

• Emphasize your ability to maintain confidentiality and adhere to HIPAA regulations, along with strong attention to detail and organizational skills, which are critical in a behavioral health hospital setting.

• Apply through multiple channels such as the Lifepoint Health® corporate career site, LinkedIn, and other job boards to maximize your visibility for this position.

• Connect with employees in the administrative or patient services division at Lifepoint Health® on LinkedIn; start conversations with ice breakers like commenting on the hospital's mission to make communities healthier or asking about the team culture at Carrollton Springs.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'patient greeting,' 'HIPAA compliance,' 'phone system proficiency,' 'clerical duties,' and 'customer service,' ensuring your resume passes initial screenings.

• Use Jennie Johnson's Power Apply feature to automate tailored applications, find the best platforms for submission, and identify relevant LinkedIn contacts to network with, so you can focus your time on preparing for interviews and other job search activities.