Job summary
Job post source
This job is directly from B&H Photo Video
Job overview
The Senior Product Manager at B&H Photo Video is responsible for managing the customer experience of a specific area of the website, ensuring high service quality from landing page to checkout, and collaborating with executives and departments to prioritize and update product goals.
Responsibilities and impact
The role involves owning the product roadmap, translating customer pain points into actionable plans, collaborating with UX, Design, and Engineering teams, integrating user research and feedback, defining success metrics, maintaining product backlog, monitoring feature impact, and coordinating with other product managers to ensure cohesive user experience.
Experience and skills
Candidates should have strong experience in e-commerce, UX/UI, analytics, user research, and business case development, with skills in project management, user studies, communication, and leadership; experience as a designer, engineer, or analyst is a plus.
Company overview
B&H Photo Video is a renowned retailer specializing in photo, video, audio, and electronic equipment. Founded in 1973 in New York City, the company has grown to become a trusted source for both professional and amateur photographers and videographers. They generate revenue through their extensive online store and their iconic superstore in Manhattan, which attracts customers worldwide. B&H is known for its exceptional customer service, competitive pricing, and a vast inventory that includes the latest technology and hard-to-find items.
How to land this job
Tailor your resume to emphasize your experience in managing product roadmaps, collaborating with cross-functional teams including UX, Design, and Engineering, and driving customer-focused improvements, as these are central to the Senior Product Manager role at B&H Photo Video.
Highlight your skills in translating customer pain points into actionable product requirements, your proficiency in using analytics and user research to inform decisions, and your ability to lead teams through strategic initiatives and project management.
Apply through multiple channels such as the B&H Photo Video corporate careers site, LinkedIn, and other job boards where the position is posted to maximize your application visibility.
Connect with current Senior Product Managers or members of the product and UX teams at B&H Photo Video on LinkedIn. Use ice breakers like commenting on a recent product launch, asking about their approach to integrating customer feedback, or expressing admiration for B&H's e-commerce innovation.
Optimize your resume for ATS by including keywords from the job description such as 'product roadmap,' 'user research,' 'UX/UI,' 'e-commerce,' 'cross-functional collaboration,' and 'customer experience' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, freeing up your time to prepare for interviews and refine your job search strategy.
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