Emory University

Coordinator II - Transportation and Parking Services (TPS)

ATLANTA, GAPosted 18 days ago

Job summary

  • Job post source

    This job is directly from Emory University

  • Job overview

    The Coordinator II at Emory University manages transportation, parking, or fleet programs within Transportation and Parking Services, ensuring smooth operations and customer satisfaction.

  • Responsibilities and impact

    The role involves coordinating programs, working with customers to identify needs, monitoring service quality, organizing outreach and education, maintaining customer interaction records, assisting management, and performing related duties.

  • Experience and skills

    Requires a bachelor's degree or high school diploma with five years of relevant experience, strong customer service skills, a valid Georgia driver's license, and physical ability to lift up to 50 lbs and perform physical tasks.

  • Work environment and culture

    Emory University promotes an inclusive and equal opportunity work environment with a commitment to diversity and accommodation for disabilities.

  • Company information

    Emory University is a leading research university known for excellence and innovation, fostering a diverse academic community.

  • Job location and travel

    The position is based at Emory University in Georgia with a flexible hybrid work schedule requiring some on-site presence and residency in Georgia.

  • Unique job features

    The job offers regular remote work opportunities with a flexible schedule based on business needs, and involves occasional night and weekend events.

Company overview

Emory University is a prestigious private research university located in Atlanta, Georgia, known for its strong emphasis on liberal arts, professional education, and research. Founded in 1836, it has grown to include nine academic divisions, including Emory College of Arts and Sciences, Oxford College, and the Goizueta Business School. The university generates revenue through tuition, research grants, healthcare services provided by Emory Healthcare, and philanthropic contributions. Emory's history is marked by its commitment to academic excellence, social responsibility, and its affiliation with the United Methodist Church.

How to land this job

  • Tailor your resume to emphasize your experience coordinating programs related to transportation, parking, or fleet management, highlighting your ability to work closely with customers to assess their needs and deliver solutions.

  • Focus on showcasing your strong customer service skills, proficiency with various management systems such as CRM, parking management, access control, and fleet information systems, as these are key to the role.

  • Apply through multiple channels including Emory University's official career site and LinkedIn to maximize your application visibility and ensure it reaches the right hiring managers.

  • Connect on LinkedIn with current employees in Transportation and Parking Services or related departments at Emory University; when reaching out, use ice breakers like asking about recent TPS initiatives or expressing interest in how the department manages special events and customer outreach programs.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'transportation coordination,' 'parking program management,' 'customer relations management,' 'fleet information management,' and 'event scheduling,' ensuring your resume passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailored applications, find the best platforms to apply through, and identify useful LinkedIn connections, letting you focus your energy on preparing for interviews and networking effectively.

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