Job summary
Job post source
This job is directly from Pixel Technologies
Job overview
The Audio Visual Service & Support Specialist at Pixel Technologies is responsible for maintaining and troubleshooting AV systems across various environments to ensure continuous operation and customer satisfaction.
Responsibilities and impact
The specialist will lead service calls, set up and operate AV equipment, perform maintenance, diagnose and resolve technical issues, provide technical assistance, manage ticketing systems, configure AV hardware and software, and communicate effectively with clients including C-Level executives.
Experience and skills
Requires 5+ years in AV integration, knowledge of AV hardware/software, networking fundamentals, minor programming skills, certifications like AVIXA CTS, Dante Level II, and a valid driver's license; high school diploma or equivalent is mandatory.
Work environment and culture
The role demands adaptability to diverse teams, customer-centricity, and the ability to work in fast-paced environments with attention to detail and strong communication skills.
Job location and travel
The position involves nationwide travel and working in various physical environments including government, corporate, educational, and healthcare facilities.
Application process
Candidates must complete a selection assessment and pre-employment drug screen as part of the hiring process.
Unique job features
The job requires proficiency with multiple AV systems and software, minor programming, and the ability to work independently while providing detailed reporting and customer education.
Company overview
Pixel Technologies is a cutting-edge company specializing in the development and production of innovative digital imaging solutions. They generate revenue through the sale of high-quality cameras, imaging software, and related services, catering to both consumer and professional markets. Founded in the early 2000s, Pixel Technologies has established itself as a leader in the imaging industry, known for its commitment to technological advancement and customer satisfaction. The company has a strong focus on research and development, continually pushing the boundaries of what's possible in digital imaging. This dedication to innovation has allowed Pixel Technologies to maintain a competitive edge in a rapidly evolving market.
How to land this job
Tailor your resume to emphasize your 5+ years of experience in Audio-Visual Integration and certifications like AVIXA CTS, Dante Level II, and Crestron Level II to align with Pixel Technologies' requirements.
Highlight your proficiency with AV hardware and software such as Crestron, Biamp Tesira, QSC, and your ability to troubleshoot complex audio, video, and network issues, as these are critical for the role.
Apply through multiple channels including Pixel Technologies' corporate careers page and LinkedIn to maximize your application visibility.
Connect with current Pixel Technologies employees in the AV service and support division on LinkedIn; use ice breakers like commenting on a recent company project or asking about their experience working on nationwide AV installations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'AV troubleshooting,' 'Crestron Toolbox,' 'network fundamentals,' and 'ticketing systems' to pass automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best job portals, and discover LinkedIn connections, allowing you to focus your time on preparing for interviews and networking.
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