Currance

Operations Trainer and QA

Posted 30+ days ago

Job summary

  • Job post source

    This job is directly from Currance

  • Job overview

    The Operations Trainer and QA role at Currance involves training new and existing employees on accounts receivable and revenue cycle operations while ensuring quality compliance.

  • Responsibilities and impact

    The candidate will conduct classroom and virtual training, develop training materials, perform quality audits on operations staff work, document findings, and collaborate with leadership to address training and workflow needs.

  • Compensation and benefits

    The position offers a competitive compensation package based on experience, paid time off, 401(k), health insurance including medical, dental, and vision, life insurance, paid holidays, training and development opportunities, and wellness support.

  • Experience and skills

    Candidates need at least 3 years of experience training in healthcare revenue cycle accounts receivable, familiarity with host systems like EPIC, Cerner, and Artiva preferred, quality auditing experience, and knowledge of hospital billing, HIPAA, and insurance claims processing.

  • Career development

    Currance provides training and development opportunities supporting professional growth and work-life balance.

  • Work environment and culture

    Currance values diversity, offers a remote work environment, supports wellness, and emphasizes a rewarding and supportive workplace aligned with company goals.

  • Company information

    Currance is a healthcare revenue cycle company focusing on accounts receivable and billing operations with a commitment to employee development and client service excellence.

  • Team overview

    The role involves partnering with department leaders and Currance leadership to support training and quality assurance across the operations team.

  • Job location and travel

    This is a remote position open to candidates in multiple states across the US including AZ, CA, CO, CT, FL, GA, HI, IL, MA, ME, MN, MO, NC, NJ, NV, OK, PA, SD, TN, TX, VA, and WA.

  • Application process

    Candidates must complete a video prescreen as part of the hiring process after meeting minimum qualifications.

  • Unique job features

    The role uniquely combines training delivery, quality auditing, and development of SOPs and training materials in a remote healthcare revenue cycle environment.

Company overview

Currance is a healthcare-focused revenue cycle management company that specializes in optimizing financial operations for healthcare providers. They provide technology-driven solutions and consulting services to improve cash flow, reduce inefficiencies, and ensure compliance with industry regulations. Currance generates revenue by offering subscription-based software, analytics tools, and professional services tailored to streamline billing, collections, and reimbursement processes. Founded with a mission to modernize healthcare financial systems, the company emphasizes innovation and collaboration to address the complexities of the healthcare payment landscape. Candidates should note Currance's commitment to leveraging technology to enhance financial performance in the healthcare sector.

How to land this job

  • Tailor your resume to emphasize your experience in hospital billing, especially in collections, adjustments, and denials management, showcasing your knowledge of revenue cycle operations relevant to Currance's needs.

  • Highlight your skills in training delivery, both virtual and classroom, and your ability to develop educational resources such as SOPs, job aids, and training materials, reflecting the core responsibilities of the Operations Trainer and QA role.

  • Apply through multiple platforms including Currance's official corporate website and LinkedIn to maximize your application's reach and visibility for this remote position covering multiple states.

  • Connect on LinkedIn with current employees in the operations or training divisions at Currance; initiate conversations by referencing recent company training initiatives or asking about best practices in remote training delivery to break the ice.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'accounts receivable training,' 'quality audits,' 'revenue cycle operations,' 'hospital billing,' and specific systems like 'Artiva' and 'EPIC' to ensure your resume passes automated screenings.

  • Consider using Jennie Johnson's Power Apply feature to automate and optimize your job application process, from tailoring your resume to identifying multiple application channels and LinkedIn contacts, allowing you to focus more effectively on preparing for interviews and networking.

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