Portland Art Museum

Head of Retail (Full-Time)

PORTLAND, ORPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Portland Art Museum

  • Job overview

    The Head of Retail will oversee operations of The Shop at PAM and café, enhancing customer experience and driving sales growth.

  • Responsibilities and impact

    Responsibilities include managing daily operations, developing ecommerce strategies, fostering local partnerships, and ensuring profitability through effective budgeting and marketing.

  • Compensation and benefits

    The budgeted compensation ranges from $77,911 to $109,076, with a comprehensive healthcare package and various paid time off benefits.

  • Experience and skills

    Candidates should have a bachelor's degree, 5+ years of retail management experience, and strong leadership skills, particularly in ecommerce and food service operations.

  • Career development

    Opportunities for growth may include leadership development and involvement in strategic planning within the Museum.

  • Work environment and culture

    The Museum promotes a culture of diversity, equity, and inclusion, fostering a respectful and collaborative work environment.

  • Company information

    The Portland Art Museum is the seventh oldest museum in the U.S., known for its extensive collection and commitment to preserving art for future generations.

  • Team overview

    The candidate will supervise a team of five, including various leads and the ecommerce team, fostering a high-performing environment.

  • Job location and travel

    The position is onsite in Portland, requiring occasional evening and weekend hours, and some travel.

  • Application process

    Applicants must submit a resume, cover letter, references, and answer application questions; incomplete applications will not be considered.

  • Unique job features

    This role offers a unique opportunity to shape the retail experience in a prominent cultural institution, with a focus on innovative marketing and community engagement.

Company overview

Portland Art Museum, established in 1892, is one of the oldest art museums on the West Coast, located in Portland, Oregon. It houses an extensive collection of over 42,000 objects, including Native American art, Asian art, and contemporary pieces. The museum generates revenue through admissions, memberships, donations, and special exhibitions. Significant milestones include the construction of the Mark Building in 2005, which expanded its exhibition space. The museum is dedicated to accessibility and education, offering various programs and community outreach initiatives.

How to land this job

  • Position your resume to showcase your leadership experience in retail and café operations, emphasizing your ability to enhance customer engagement and manage inventory effectively.

  • Highlight your expertise in ecommerce development and marketing strategies, as these are key components of the Head of Retail role at the Portland Art Museum.

  • Apply through multiple channels including the Portland Art Museum's corporate site and LinkedIn to maximize your chances of being noticed for this position.

  • Connect with current employees in the retail division of the Portland Art Museum on LinkedIn to gather insights about the role; consider ice breakers like discussing a recent exhibit or asking about their experiences working at the museum.

  • Optimize your resume for ATS systems by incorporating specific keywords from the job description, such as 'customer experience,' 'ecommerce,' and 'brand identity,' to ensure your application passes initial screenings.

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