Job summary
Job post source
This job is directly from Regalia Hotel & Conference Center
Job overview
The IT Support Specialist at Regalia Hotel & Conference Center is responsible for maintaining and troubleshooting technology systems to ensure smooth operations in the hospitality environment.
Responsibilities and impact
The role involves installing and maintaining hardware and software, resolving technical issues for guests and employees, implementing cybersecurity measures, documenting configurations, training new employees, and collaborating with departments for technology improvements.
Compensation and benefits
Benefits include comprehensive health, dental, and vision care, life insurance, 401(k) with 6% employer match, paid leave, flexible schedule, remote work, dependent care account, and health club membership reimbursement.
Experience and skills
Requires at least 2 years of IT support experience, preferably in hospitality, with strong knowledge of hardware, software, networks, phone systems, cybersecurity, troubleshooting, and excellent communication skills.
Work environment and culture
The company offers a flexible, remote work environment emphasizing teamwork, customer service, and staying current with technology trends.
Company information
Regalia Hotel & Conference Center is a hospitality company focused on providing excellent guest services and maintaining efficient technology systems for hotel and conference operations.
Job location and travel
This is a remote position allowing work from any location.
Unique job features
The position offers remote work flexibility and a comprehensive benefits package tailored to support work-life balance and employee well-being.
Company overview
Regalia Hotel & Conference Center is a luxury hospitality establishment located in Lake Ozark, Missouri, offering upscale accommodations, dining, and event spaces. The hotel generates revenue through its premium lodging services, fine dining restaurants, extensive conference facilities, and hosting events such as weddings, corporate meetings, and social gatherings. Known for its elegant design and amenities, it also features a fitness center, indoor pool, and entertainment options, attracting both leisure and business travelers. The property has become a regional landmark, emphasizing exceptional service and a commitment to guest satisfaction. Understanding its focus on hospitality excellence and event management is crucial for potential candidates.
How to land this job
Position your resume to highlight your experience in IT support within fast-paced environments, emphasizing your skills in troubleshooting hardware, software, networks, and phone systems relevant to hospitality settings like Regalia Hotel & Conference Center.
Emphasize your customer service abilities and communication skills, showcasing how you effectively assist non-technical users and collaborate across departments to solve technology issues and implement improvements.
Apply through multiple channels including the Regalia Hotel & Conference Center corporate careers page, LinkedIn job postings, and other hospitality or IT job boards to maximize your application visibility.
Connect with IT and hospitality professionals at Regalia Hotel & Conference Center on LinkedIn; open conversations by complimenting recent company initiatives or asking about their experiences working remotely in IT support at the hotel.
Optimize your resume for ATS by incorporating keywords from the job description such as 'IT support,' 'troubleshooting,' 'cybersecurity,' 'customer service,' 'remote work,' and 'hospitality technology systems' to pass automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify diverse application platforms, and find LinkedIn contacts, freeing you to focus on preparing for interviews and enhancing your technical skills.
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