Job summary
Job post source
This job is directly from AVI-SPL
Job overview
The Onsite AV Support Technician at AVI-SPL provides onsite audiovisual support and maintenance to customers, ensuring smooth operation of AV systems and delivering excellent customer service.
Responsibilities and impact
The technician resolves AV and digital signage issues, supports VIP events, assists and trains end users, performs routine maintenance, troubleshoots systems, coordinates parts procurement, and collaborates with teams to align technology with business goals.
Compensation and benefits
The job offers medical benefits including vision and dental, paid holidays, sick and personal days, and opportunities for training and professional development.
Experience and skills
Candidates should have basic Windows knowledge, understanding of audio/video signal flow, a valid driver's license, and a high school diploma; 1-2 years AV integration experience and formal electronics education are preferred.
Career development
The company provides training and professional development opportunities to support career growth.
Work environment and culture
AVI-SPL promotes an inclusive, diverse, and dynamic company culture focused on innovation and collaboration.
Company information
AVI-SPL is a leading digital enablement solutions provider specializing in collaboration technology and managed services with a focus on innovation and customer success.
Team overview
The technician works onsite in partnership with customers, management, global helpdesk, and installation teams to provide support and maintain AV systems.
Job location and travel
The position is based onsite at customer locations in Indianapolis, with possible travel and variable work hours including after hours and weekends.
Unique job features
The role involves working with advanced AV technologies, supporting VIP events, and requires flexibility for onsite work in dynamic environments including construction-type sites.
Company overview
AVI-SPL is a leading digital workplace services provider specializing in audio-visual (AV) and unified communications (UC) solutions. They design, integrate, and support systems that enhance collaboration and communication for businesses globally. The company generates revenue through the sale of AV and UC equipment, managed services, and ongoing support contracts. Founded in 2008 through the merger of Audio Visual Innovations and Signal Perfection Ltd., AVI-SPL has grown to become a key player in the industry, known for its innovative solutions and extensive global reach.
How to land this job
Position your resume to highlight hands-on experience with AV technologies such as Crestron, Logitech Microsoft Teams Rooms, Biamp, and Shure, emphasizing troubleshooting and support skills relevant to onsite AV maintenance.
Showcase your ability to provide excellent customer service, including training end users and supporting VIP events, which aligns with AVI-SPL’s focus on world-class customer experience.
Apply through multiple platforms including AVI-SPL’s corporate careers page, LinkedIn, and other job boards where this role is posted to maximize your application visibility.
Connect with current AVI-SPL onsite support or AV integration team members on LinkedIn; when messaging, mention your interest in the Indianapolis location and ask about their experience working with AV systems or tips for succeeding in this role.
Optimize your resume for ATS by including keywords like 'AV support,' 'signal flow,' 'Windows 11 troubleshooting,' 'preventative maintenance,' and specific technology names listed in the job description to ensure your resume passes initial screenings.
Use Jennie Johnson’s Power Apply feature to automate tailoring your resume, identifying multiple application sources, and finding LinkedIn contacts, freeing you to focus on preparing for interviews and networking effectively.
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