Job summary
Job post source
This job is directly from Apt
Job overview
The Change Management Analyst at Apt is responsible for managing change requests and ensuring compliance with IT Service Management processes to support organizational change initiatives.
Responsibilities and impact
The role involves reviewing and processing change requests, maintaining change management templates, providing user training and support, communicating change updates, and building stakeholder relationships.
Experience and skills
Candidates should have a basic understanding of IT principles, mid-tier applications, and ITIL practices, with preferred experience in ITIL change management processes, tools like BMC Remedy or ServiceNow, and reporting tools such as Tableau or SAP Business Objects.
Company overview
Apt is a technology company specializing in developing innovative software solutions for various industries, including finance, healthcare, and retail. They generate revenue through subscription-based models, licensing fees, and customized enterprise solutions. Founded in 2010, Apt has grown rapidly due to its commitment to cutting-edge technology and customer-centric approach. Notable milestones include the launch of their flagship product, AptSuite, which revolutionized data analytics and process automation, and their recent expansion into international markets.
How to land this job
Tailor your resume to emphasize your understanding of IT principles, mid-tier applications, and ITIL best practices, highlighting any experience with Change Management processes and tools like BMC Remedy or ServiceNow.
Showcase your organizational, communication, and time management skills, as well as your ability to work independently and collaboratively, which are critical for this role.
Apply through multiple platforms including Apt’s corporate career site and LinkedIn to maximize your application’s reach and visibility.
Connect with current employees in Apt’s Change Management or IT Service Management teams on LinkedIn; start conversations by referencing recent changes or initiatives at Apt, or ask for advice on succeeding in the role.
Optimize your resume for ATS by including keywords from the job description such as 'Change Management,' 'ITIL,' 'BMC Remedy,' 'ServiceNow,' 'Configuration Management Database,' and 'IT Service Management.'
Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application channels, and find LinkedIn contacts to network with, freeing up your time to prepare for interviews and refine your skills.
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