Job summary
Job post source
This job is directly from Best Buy
Job overview
The Geek Squad Advanced Repair Technician at Best Buy provides technology support and repairs devices to enhance customer experiences.
Responsibilities and impact
The technician diagnoses, troubleshoots, repairs devices, communicates with customers, documents repairs, and maintains skills through training.
Compensation and benefits
The job offers competitive pay, employee discounts, financial savings and retirement resources, and support for physical and mental well-being.
Experience and skills
Requires 6 months of experience with technology diagnostics or repairs, familiarity with consumer electronics, and flexibility to work varied schedules; multitasking ability is preferred.
Career development
Best Buy supports career growth by offering unique career possibilities and ongoing training to maintain certifications and skills.
Work environment and culture
Best Buy values and supports employees, promotes authenticity, and fosters a positive and inclusive work environment.
Company information
Best Buy is a technology retailer focused on enriching lives through personalized tech solutions in stores, online, and at customers' homes.
Job location and travel
The position is located at a Best Buy store in Syracuse, NY, with part-time hours and flexible scheduling including nights and weekends.
Application process
Applicants must apply within at least 5 days from the posting date, with details available on the job posting page.
Unique job features
The role involves working directly with customers and other Geek Squad Agents in a fast-paced retail environment, emphasizing both technical skills and customer service.
Company overview
Best Buy is a leading American multinational retailer specializing in consumer electronics, home office products, entertainment software, and appliances. The company generates revenue through the sale of these products both in-store and online, as well as through services like Geek Squad, which offers tech support and repairs. Founded in 1966 by Richard M. Schulze and James Wheeler, Best Buy has grown significantly, acquiring brands like Future Shop and Magnolia Hi-Fi. It is known for its competitive pricing, extensive product range, and customer-centric services.
How to land this job
Tailor your resume to highlight your experience diagnosing, troubleshooting, and repairing technology products, emphasizing your hands-on skills with consumer electronics to align with the Geek Squad Advanced Repair Technician role at Best Buy.
Focus on showcasing your ability to multitask and prioritize in fast-paced environments, as well as your commitment to customer service and teamwork, which are key elements in this position.
Apply through multiple channels including Best Buy’s corporate careers site, LinkedIn, and other job boards where this position is posted to maximize your application visibility.
Connect with current Geek Squad or Best Buy technology support agents on LinkedIn, using ice breakers such as asking about their favorite part of working with Geek Squad or inquiring about tips for excelling in the Advanced Repair Technician role.
Optimize your resume for ATS by incorporating keywords from the job description like 'diagnostic discoveries,' 'repair devices,' 'customer support,' 'troubleshooting,' and 'technology products' to ensure your resume passes initial screenings.
Use Jennie Johnson’s Power Apply feature to automate applying through multiple sites, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, saving you time and increasing your chances of landing the role.
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