Job summary
Job post source
This job is directly from Drybar
Job overview
The Sales Associate / Receptionist at Drybar, known as a Bartender, is responsible for delivering excellent customer service and creating a memorable client experience in a fast-growing blow dry-only bar.
Responsibilities and impact
The role involves managing client check-ins and check-outs, maintaining a positive shop atmosphere, handling the reservation system, rebooking appointments, troubleshooting system issues, serving complimentary beverages, managing payments, maintaining shop cleanliness, communicating with management, educating clients on products, and upholding company values.
Experience and skills
Candidates should have 1+ years in a fast-paced customer service role, preferably with POS system experience and salon/spa background, strong communication, problem-solving skills, a positive demeanor, and the ability to multitask and work long shifts standing or walking.
Work environment and culture
Drybar emphasizes a fun, party-like atmosphere focused on excellent customer service and brand professionalism, valuing positivity, leadership, and a fast-paced work environment.
Company information
Drybar is a blow dry-only bar franchise focusing solely on blowouts, with a philosophy of being the best at one thing, operating under DB Franchise, LLC with independently owned shops.
Unique job features
This position is unique in that retail receptionists are called Bartenders, emphasizing a social and engaging customer experience in a specialized beauty industry setting.
Company overview
Drybar is a premier blowout salon chain specializing in hair styling services, particularly blowouts, without offering cuts or color treatments. They generate revenue through in-salon services, a line of hair care products, and styling tools available both in-store and online. Founded in 2010 by Alli Webb, Drybar has grown rapidly, establishing a strong brand presence with over 100 locations across the U.S. and a significant retail footprint in major beauty stores. The company's unique focus on blowouts and customer-centric experience has set it apart in the beauty industry.
How to land this job
Position your resume to highlight your strong customer service skills and experience in fast-paced retail or salon environments, emphasizing your ability to create memorable client experiences and manage customer flow effectively.
Focus on showcasing your proficiency with point of sale systems, appointment scheduling, and problem-solving abilities, as these are critical for managing reservations and client interactions at Drybar.
Apply through multiple platforms including Drybar's official corporate career page and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect with current Drybar employees, especially those in customer service or store management roles, on LinkedIn; use ice breakers like complimenting their store atmosphere or asking about their favorite part of working at Drybar to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'point of sale system,' 'appointment scheduling,' 'problem solving,' and 'fast-paced environment' to ensure your resume passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailoring your resume, identify all application channels, and find relevant LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and excelling in your job search.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.