Job summary
Job post source
This job is directly from mdf commerce
Job overview
The Implementation Specialist at mdf commerce supports the EcoInteractive business line by standardizing client data and configuring client systems to ensure successful software implementation for government customers.
Responsibilities and impact
The role involves transforming client data, configuring software, leading client calls, managing onboarding, collaborating with internal teams, meeting timelines, and contributing to process improvements.
Compensation and benefits
The position offers a flexible 40-hour workweek, work-from-home equipment, employee ownership program, competitive benefits, 401K with employer match, flexible paid time off, and holiday closures with paid vacation.
Experience and skills
Candidates should have 2 years of experience in data transformation and software implementation, proficiency with data tools like Trifacta and Excel, strong customer service skills, excellent organization, and a bachelor's degree or equivalent experience; US work authorization is required.
Career development
The role offers opportunities to learn, grow, and take on new responsibilities within a small, entrepreneurial team environment.
Work environment and culture
The company values collaboration, humility, accountability, efficiency, and excellence, fostering a nimble, entrepreneurial, and customer-focused culture.
Company information
mdf commerce is an international SaaS provider with 650 experts offering solutions to B2B and B2G customers, including the EcoInteractive software for government transportation and environmental agencies.
Team overview
The candidate will join the EcoInteractive team within the GovTech division, a nimble and entrepreneurial group focused on government clients with a strong commitment to customer success.
Job location and travel
The position is based in the USA with flexible remote work options and equipment provided for home office setup.
Application process
Only selected candidates will be contacted; mdf commerce participates in E-Verify to confirm US work authorization.
Unique job features
The job features working with a leading government SaaS product with 100% customer retention, a focus on client engagement, and opportunities to impact mission-critical workflows.
Company overview
mdf commerce is a technology company specializing in e-commerce solutions that streamline and enhance business transactions. They generate revenue through subscription-based services, transaction fees, and software licensing. Founded in 1996, mdf commerce has evolved through strategic acquisitions and innovations, positioning itself as a leader in digital commerce platforms. Their offerings include procurement, supply chain management, and e-marketplace solutions, serving a diverse range of industries globally. Understanding their commitment to digital transformation and customer-centric solutions is crucial for any potential candidate.
How to land this job
Position your resume to emphasize your experience with data manipulation, standardization methods, and tools like Excel, Power Query, and ideally Trifacta, as these are core to the Implementation Specialist role at mdf commerce.
Highlight your ability to manage multiple implementations simultaneously, your customer-centric approach, and your skills in collaborating cross-functionally with product, engineering, and customer success teams.
Apply to the Implementation Specialist position through multiple channels including mdf commerce's corporate careers site and LinkedIn to maximize your chances of being noticed.
Connect with current employees in the GovTech division or EcoInteractive business line on LinkedIn; start conversations by referencing mdf commerce's strong customer retention or by asking about the onboarding journey and implementation challenges they face.
Optimize your resume for ATS by incorporating keywords from the job description such as 'data transformation,' 'software configuration,' 'client onboarding,' 'cross-functional collaboration,' and 'customer success metrics' to ensure your resume passes initial screenings.
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