Job summary
Job post source
This job is directly from JPMorganChase
Job overview
The Experience Design Senior Associate role at JPMorganChase involves shaping user experiences for financial products by applying advanced design principles to create inclusive, accessible, and innovative solutions that enhance customer satisfaction.
Responsibilities and impact
The role requires designing user-centric solutions, collaborating with cross-functional teams, conducting data-driven analyses, applying inclusive design and accessibility standards, iterating based on user feedback, and contributing to strategic market and user research.
Compensation and benefits
The position offers a competitive total rewards package including base salary based on role, experience, and location, potential commission or incentive compensation, comprehensive health care, retirement plans, childcare backup, tuition reimbursement, mental health support, and financial coaching.
Experience and skills
Candidates need 3+ years in user experience design with proficiency in tools like Figma or Adobe Creative Suite, experience across multiple digital platforms, strong data interpretation skills, and knowledge of inclusive design and accessibility; a digital portfolio and research experience are preferred.
Work environment and culture
JPMorganChase values diversity, inclusion, and equal opportunity, providing accommodations for disabilities and religious practices, fostering a supportive and inclusive work environment.
Company information
JPMorganChase is a leading financial services firm serving nearly half of U.S. households with a broad range of financial products, focusing on customer engagement and financial goal achievement.
Team overview
The role is within the Consumer & Community Banking division, which leads in credit card sales and deposit growth and offers widely used digital financial solutions with top customer satisfaction.
Unique job features
This role is unique for its involvement in a new team building products from the ground up using a data-driven, user-centered design approach in a major financial institution.
Company overview
JPMorgan Chase & Co. is a leading global financial services firm that provides a wide range of services including investment banking, financial services for consumers and businesses, financial transaction processing, asset management, and private equity. The company generates revenue through interest income, fees, and commissions from its diverse financial products and services. Founded in 2000 through the merger of J.P. Morgan & Co. and Chase Manhattan Corporation, it has a rich history of mergers and acquisitions that have shaped its current status as a financial powerhouse.
How to land this job
Tailor your resume to emphasize your expertise in experience design, particularly your ability to blend user needs with business goals in financial services, reflecting JPMorganChase's focus on innovative, inclusive, and accessible solutions.
Highlight your skills in advanced information architecture, storyboarding, and data-driven design decisions, showcasing your ability to collaborate with cross-functional teams and improve user experience across digital platforms like web and mobile.
Apply through multiple channels including JPMorganChase's corporate career site and LinkedIn to maximize your application visibility for the Experience Design-Senior Associate role.
Connect with professionals in JPMorganChase's Consumer & Business Intelligence or Experience Design teams on LinkedIn; use ice breakers such as commenting on recent projects they contributed to or expressing interest in their approach to inclusive design and financial technology innovation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'experience design,' 'inclusive design principles,' 'information architecture,' 'user research,' 'data-driven insights,' and tools like 'Figma' or 'Adobe Creative Suite' to ensure your resume passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify all relevant job portals, and find LinkedIn connections for networking, allowing you to focus your time on preparing for interviews and building your portfolio.
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