Job summary
Job post source
This job is directly from University of Phoenix
Job overview
The Human Resource Learning and Development Lead at University of Phoenix drives talent development and learning initiatives to enhance workforce skills and ensure compliance with Title IV regulations.
Responsibilities and impact
The role involves implementing learning and development solutions, upgrading employee skills in a call center environment, supporting workforce planning, succession planning, and training on cultural change, diversity, and talent management, while ensuring compliance with Title IV regulations.
Compensation and benefits
The position offers an annual salary of $87,000 with telecommuting options up to 5 days per week; additional benefits are not specified.
Experience and skills
Candidates must have a Master's degree in Human Resource Management or related field with 4 years of HR experience including workforce planning, performance management, succession planning, and compliance with FMLA, ADA, EEO laws, plus 2 years of HR experience in hiring, terminations, and regulatory environments in all 50 states, particularly in call centers governed by Title IV regulations.
Work environment and culture
The company values diversity and inclusion, encouraging applications from underrepresented groups and fostering a supportive environment for all employees.
Company information
University of Phoenix is an educational institution focused on providing accessible higher education and is committed to diversity and compliance with federal regulations.
Job location and travel
The position is based in Phoenix, AZ, with the option to telecommute from anywhere in the U.S. up to 5 days per week.
Application process
Interested candidates may apply online at the University of Phoenix careers site or send a resume via email referencing code 261 in the subject line.
Unique job features
The role uniquely focuses on Title IV regulatory compliance within a call center environment and includes responsibilities for cultural change and diversity training initiatives.
Company overview
The University of Phoenix is a for-profit institution that offers a range of online and on-campus degree programs tailored for working adults. They generate revenue primarily through tuition fees from their extensive catalog of undergraduate, graduate, and doctoral programs. Founded in 1976, the university has a significant history of pioneering online education and flexible learning formats. They are accredited by the Higher Learning Commission and focus on providing career-relevant education to a diverse student body.
How to land this job
Position your resume to highlight your expertise in workforce planning, performance management, and retention strategies, specifically within call center environments governed by Title IV regulations, to align with University of Phoenix's needs.
Emphasize your experience in developing and executing learning and development initiatives, succession planning, and training adult learners, especially focusing on compliance with FMLA, ADA, and EEO laws.
Apply through multiple platforms including the University of Phoenix's corporate career portal at uop.avature.net, LinkedIn, and other reputable job boards to maximize your application visibility.
Connect with Human Resources professionals and Learning and Development leaders at University of Phoenix on LinkedIn; use ice breakers such as commenting on their recent posts about diversity and inclusion initiatives or asking about their approach to Title IV compliance training.
Optimize your resume for ATS by incorporating keywords from the job description like 'Title IV regulations,' 'workforce planning,' 'succession planning,' 'call center environment,' 'adult learner training,' and 'performance management' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking effectively.
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