Job summary
Job post source
This job is from a recruiting firm hiring for a separate company based on the company name 'Climate People' which suggests a recruitment focus and the job description style focusing on sales roles and commission structure.
Job overview
The Customer Success Manager role at a leading energy SaaS company involves driving account growth and retention within a sales team to support the company's expansion in the energy sector.
Responsibilities and impact
The role requires managing 50-60 accounts, meeting sales growth targets, collaborating with Technical Advisors and Customer Education Managers to identify upsell opportunities, providing accurate forecasts, and delivering client feedback to improve products and services.
Compensation and benefits
The position offers a starting salary range of $80,000 - $90,000 plus commission, with total on-target earnings (OTE) between $160,000 - $180,000 and uncapped commission potential, highlighting strong earning opportunities.
Experience and skills
Candidates should have proven success in complex SaaS contract management, a growth mindset with upselling and cross-selling skills, ability to work independently and in teams, experience in full-cycle customer lifecycle management, familiarity with the Power & Renewables industry is preferred, and expertise in enterprise sales processes and reliable forecasting.
Career development
The job offers a great opportunity for rapid career advancement within a rapidly growing company in a dynamic sector.
Work environment and culture
The company promotes a results-oriented, fast-moving environment valuing teamwork balanced with autonomy and a strong drive for goals.
Company information
The employer is a leading energy SaaS company specializing in technical insights and predictive analytics to empower critical energy decisions for customers.
Team overview
The candidate will join a POD focused on growth within the sales team, partnering with an Account Director focused on retention, managing a moderate account base.
Unique job features
This role uniquely combines outside sales and inside account management responsibilities, requiring dual-motion expertise and full-cycle ownership of customer accounts.
Company overview
Climate People is a recruitment firm specializing in placing talent within climate tech companies, focusing on roles that drive sustainability and environmental impact. They generate revenue through placement fees paid by client companies seeking skilled professionals to advance their climate-related missions. Founded with the vision of combating climate change through strategic workforce solutions, Climate People has become a key player in connecting passionate individuals with organizations dedicated to environmental innovation. Their commitment to sustainability is reflected not only in their client base but also in their internal practices and company culture.
How to land this job
Position your resume to highlight your expertise in SaaS contract management, focusing on renewals and upselling within mid-market and enterprise accounts, as this is central to the Customer Success Manager role at Climate People.
Emphasize your ability to collaborate with sales and technical teams, demonstrating full-cycle ownership of customer relationships and a strong growth mindset to drive account expansion and retention.
Apply through multiple platforms including Climate People’s corporate website and LinkedIn to maximize your application visibility and increase your chances of being noticed by recruiters.
Connect with current employees in the Sales or Customer Success divisions on LinkedIn; open conversations with ice breakers like commenting on recent company growth or asking about their experience working with technical advisors and customer education teams.
Optimize your resume for ATS by incorporating keywords from the job description such as 'SaaS renewals,' 'account growth,' 'forecasting,' 'upselling,' and 'enterprise sales stages' to ensure it passes automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate tailored applications, identify the best job portals, and find relevant LinkedIn contacts, allowing you to focus your energy on networking and interview preparation.
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