(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory
REMOTEPosted a month ago
Job summary
Job post source
This job is from a recruiting firm hiring for a separate company as indicated by the confidentiality of the client name and the phrasing 'Our client' throughout the description.
Job overview
The Logistics & Customer Operations Specialist role supports a fast-growing logistics company in the U.S. by managing logistics operations and customer support to ensure smooth supply chain processes and contribute to business growth.
Responsibilities and impact
The specialist will coordinate logistics and inventory, manage customer orders and communications, handle claims, maintain data accuracy, collaborate with internal teams, and drive continuous improvement in operations.
Compensation and benefits
The company offers a full-time permanent role with comprehensive benefits including 100% company-paid medical, dental, and vision insurance, generous PTO, 401(k) with company match, remote work with flexible hours, and modern IT equipment plus a training trip to Germany.
Experience and skills
Candidates should have 2-4 years of logistics or supply chain experience, preferably a bachelor's degree in a related field, strong communication and organizational skills, proficiency in Microsoft Office and ERP or TMS systems, and fluency in English; German is a plus.
Career development
The role offers long-term growth potential as part of the company's U.S. expansion and includes unique onboarding with international training opportunities.
Work environment and culture
The company promotes a diverse and inclusive environment with a focus on sustainability, work-life balance, and flexible remote work arrangements.
Company information
The client is a fast-growing logistics company specializing in sustainable reusable transport containers for manufacturers in food, hygiene, and pharmaceuticals, expanding from Europe into the U.S. market.
Job location and travel
The position is fully remote within the U.S., preferably in Kentucky, West Virginia, or Washington, D.C., with up to 15% travel required.
Unique job features
This role is distinguished by its focus on circular logistics with reusable containers, a unique onboarding trip to Germany, and a fully remote setup with flexible weekday hours and no weekend work.
Company overview
The German American Chamber of Commerce of the Midwest, Inc. (GACC Midwest) is an organization dedicated to fostering trade and investment between Germany and the Midwest region of the United States. They provide services such as market entry support, business partner searches, and industry-specific events to facilitate connections between German and American companies. GACC Midwest generates revenue through membership fees, consulting services, and event sponsorships. Established in 1963, the chamber has a long history of promoting transatlantic business relations and is part of a global network of German Chambers of Commerce Abroad.
How to land this job
Position your resume to highlight your 2-4 years of experience in logistics coordination, supply chain operations, or customer-facing roles within logistics, emphasizing your ability to manage inventory, freight coordination, and customer communication.
Emphasize skills in order management, data accuracy, proficiency with Microsoft Excel, and experience with ERP or Transport Management Systems, as these are key to the role's operational responsibilities.
Apply through multiple channels including the GACC Midwest corporate website, LinkedIn, and other job boards where this role is posted to maximize your visibility and chances of getting noticed.
Connect with professionals in the logistics or supply chain divisions at GACC Midwest on LinkedIn; start conversations by referencing the company’s innovative reusable transport container model or asking about the team’s approach to sustainable logistics in the U.S. market.
Optimize your resume for ATS by incorporating keywords from the job description such as 'logistics coordination,' 'inventory management,' 'customer operations,' 'ERP,' 'TMS,' and 'data accuracy' to ensure your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, discover multiple application portals, and identify LinkedIn contacts for networking, freeing up your time to prepare for interviews and refine your job search strategy.
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