Job summary
Job post source
This job is directly from Urban Compass
Job overview
The Director, National Title Operations at Urban Compass leads national title and settlement services operations, driving strategic growth and operational excellence within the company.
Responsibilities and impact
The role involves managing day-to-day title and escrow operations nationally, developing scalable strategies, overseeing hiring and training, ensuring compliance, partnering with technology teams for innovation, analyzing performance data, and leading cross-functional projects.
Compensation and benefits
The base salary ranges from $135,000 to $202,500 annually, with bonuses, restricted stock units, and a full benefits package including medical, dental, vision, 401(k), paid leave, and various employee support programs.
Experience and skills
Candidates need 8+ years in title insurance operations with 3+ years in senior leadership, multi-state operational experience, strong team leadership, operational system implementation skills, and preferably real estate brokerage experience.
Career development
Urban Compass offers professional growth opportunities through leadership roles, cross-functional projects, and a culture emphasizing diversity, equity, inclusion, and career mobility.
Work environment and culture
The company promotes a collaborative, energetic culture grounded in entrepreneurship principles, diversity, equity, inclusion, and authentic self-expression.
Company information
Urban Compass, founded in 2012, is a leading real estate brokerage innovating with an end-to-end platform and a national title agency focused on technology, operational excellence, and customer experience.
Team overview
The Director will lead operational staff including escrow officers, title officers, and support teams across multiple markets, collaborating with brokerage leadership and real estate professionals.
Job location and travel
The position is national, overseeing operations across multiple states, with no specific office location detailed.
Unique job features
This role uniquely integrates title operations with a major real estate brokerage platform, offering opportunities to lead technology-driven process improvements and geographic expansion initiatives.
Company overview
Urban Compass, now known as Compass, is a real estate technology company that combines cutting-edge software with expert agents to simplify the home-buying, selling, and renting process. Founded in 2012 by Ori Allon and Robert Reffkin, Compass generates revenue through commissions on real estate transactions facilitated by its platform and agents. The company is notable for its proprietary tools, such as marketing automation and data-driven pricing strategies, which empower agents and clients alike. With a strong focus on innovation and expansion, Compass has grown to become one of the largest real estate brokerages in the U.S., attracting significant investment and achieving a public listing in 2021. Candidates should be aware of its tech-driven culture and commitment to redefining the real estate experience.
How to land this job
Tailor your resume to emphasize your extensive leadership experience in multi-state title and escrow operations, showcasing your ability to manage complex regulatory environments and drive operational excellence.
Highlight your strategic planning skills, process optimization achievements, and experience implementing technology solutions like ResWare, SoftPro, or Qualia to improve efficiency and customer satisfaction.
Apply through multiple channels including Urban Compass's official corporate careers page and LinkedIn to maximize your visibility and ensure your application is seen by the right recruiters.
Connect with current Urban Compass employees in the national title operations or real estate brokerage divisions on LinkedIn, using ice breakers such as commenting on recent company growth initiatives or asking about their experience integrating technology within operations.
Optimize your resume for ATS by incorporating key phrases from the job description such as 'title and escrow operations,' 'regulatory compliance,' 'process optimization,' and 'technology integration' to pass automated screenings effectively.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job portals, and find LinkedIn contacts to network with, allowing you to focus your energy on interview preparation and skill enhancement.
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