Job summary
Job post source
This job is directly from Madison Square Garden Entertainment Corp.
Job overview
The Event Office Administrator at Madison Square Garden Entertainment Corp. oversees the operation and supervision of Event Operations Offices and Guest Experience Desks, ensuring positive guest experiences during events.
Responsibilities and impact
The role involves managing event-related communications, tracking event staff activities, handling guest issues, processing event paperwork, dispatching staff, supporting accessibility services, and providing administrative support to Guest Services staff and management.
Compensation and benefits
The position is part-time with an hourly pay of $27, and the company offers resources for employee upskilling and career growth, along with a commitment to diversity and equal employment opportunity.
Experience and skills
Candidates should have knowledge of arena/theater layouts and event staff roles, strong communication and interpersonal skills, proficiency in Microsoft Excel and Outlook, ability to handle urgent customer situations, and must be detail-oriented and organized. Physical requirements include comfort with heights, lifting up to 50 pounds, and operating a mobility lift.
Career development
MSG provides robust tools and resources for employees to develop their talents and advance their careers, emphasizing growth and longevity for staff.
Work environment and culture
MSG values diversity and inclusion, offers equal employment opportunities, and supports reasonable accommodations, fostering a respectful and supportive work environment.
Company information
Madison Square Garden Entertainment Corp. is a leader in live entertainment with a portfolio of iconic venues and productions, delivering diverse events to millions annually.
Unique job features
The job requires flexibility in scheduling, including early mornings, nights, weekends, and holidays, and involves unique responsibilities such as managing assistive listening devices and sensory accommodations for guests.
Company overview
Madison Square Garden Entertainment Corp. is a premier live entertainment company known for operating iconic venues like Madison Square Garden, Radio City Music Hall, and the Beacon Theatre. They generate revenue through ticket sales, sponsorships, and broadcasting rights for sports events, concerts, and theatrical productions. Founded in 2015, the company has a rich history tied to its legendary venues and has expanded its portfolio with innovative projects like the MSG Sphere, a state-of-the-art entertainment venue in Las Vegas.
How to land this job
Tailor your resume to emphasize your experience in event operations, guest services, and administrative support within live entertainment or venue settings, highlighting your ability to manage event communications and resolve guest issues effectively.
Showcase your organizational skills, attention to detail, and proficiency with Microsoft Excel and Outlook, as these are crucial for tracking event staff activities, inventory, and reporting.
Apply through multiple channels including the Madison Square Garden Entertainment Corp. corporate careers page and LinkedIn to maximize your application visibility.
Connect with current employees in the Event Operations or Guest Services divisions at MSG Entertainment on LinkedIn. Use ice breakers like commenting on a recent event hosted by MSG or asking about their experience managing guest services during high-profile events.
Optimize your resume for ATS by including keywords from the job description such as 'event operations,' 'guest experience,' 'inventory tracking,' 'communication liaison,' and 'Microsoft Excel.' This improves your chances of passing automated screening.
Consider using Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and other job search activities.
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