Job summary
Job post source
This job is directly from Groundworks
Job overview
The Administrative Assistant role at Groundworks supports production and customer service operations, enhancing workflow and customer interactions to uphold the company's reputation.
Responsibilities and impact
The role involves providing administrative support for timekeeping, creating job packs and purchase orders, maintaining office equipment, scheduling installs, mailing customer packets, following up on customer issues, and updating customer records.
Compensation and benefits
The job offers competitive hourly pay, employee ownership, comprehensive benefits including medical, dental, vision, disability, life insurance, 401(k) with company match, paid time off, and extensive training and leadership development opportunities.
Experience and skills
Candidates should have a High School Degree/GED, 1-2 years of administrative experience preferred, customer service or call center experience preferred, strong communication skills, adaptability, and excellent computer skills.
Career development
Groundworks provides superior training, advanced leadership training opportunities, and a family-oriented culture that supports professional growth.
Work environment and culture
Groundworks promotes a positive, family-oriented culture with employee ownership, a strong mission and values, and a connected team environment known as the Groundworks Tribe.
Company information
Groundworks is a leading North American provider of foundation repair and water management solutions, recognized as a Top Workplaces USA company with locations across the USA and Canada.
Job location and travel
The position is located in Omaha, NE, with a focus on supporting local production and customer service teams.
Unique job features
The role is distinguished by its integration into a company with employee ownership, world-class training, and a mission-driven culture focused on innovation and quality.
Company overview
Groundworks is a leading foundation services company specializing in residential foundation repair, basement waterproofing, crawl space repair, and concrete lifting solutions. They generate revenue through a combination of direct service fees, product sales, and maintenance contracts. Founded in 2016, Groundworks has rapidly expanded through strategic acquisitions and organic growth, establishing a strong presence across the United States. The company is known for its customer-centric approach, innovative technologies, and commitment to quality, making it a trusted name in the home improvement industry.
How to land this job
Position your resume to highlight your customer service skills and experience with administrative support, especially in fast-paced environments similar to Groundworks' production and service workflow.
Emphasize your proficiency with timekeeping, purchase order management, and scheduling, as these are key responsibilities for the Production Administrative Assistant role.
Apply through multiple platforms including Groundworks' official corporate website and LinkedIn to maximize your application's visibility and chances of success.
Connect with current Groundworks employees in the customer service or production divisions on LinkedIn; start conversations by complimenting their company culture or asking how they contribute to the Tribe's mission.
Optimize your resume for ATS by incorporating keywords such as 'customer service,' 'administrative support,' 'timekeeping,' 'purchase orders,' and 'scheduling,' ensuring your application passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify optimal job boards, and facilitate networking connections, allowing you to focus your energy on interview preparation and skill enhancement.
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