EMERGENCY COMMUNICATIONS TELECOMMUNICATOR/TRAINEE
PEORIA, ILPosted 21 days ago
Job summary
Job post source
This job is directly from City of Peoria, Arizona
Job overview
The Emergency Communications Telecommunicator/Trainee role involves providing essential emergency communication services for the City of Peoria and Peoria County, ensuring effective dispatching for police, fire, and emergency medical services.
Responsibilities and impact
Daily responsibilities include answering emergency calls, dispatching appropriate services, and maintaining accurate communication with emergency responders while managing high-stress situations.
Compensation and benefits
The salary starts at $23.52/hr as a Trainee and increases to $25.98/hr as a Telecommunicator, with bonuses of $250 upon hire, $500 after one year, and $250 after 18 months, along with health insurance, retirement plans, and paid leave.
Experience and skills
Candidates must have a high school diploma or GED, with prior dispatching experience preferred, and should possess strong typing skills, the ability to multitask, and pass required testing.
Career development
There are opportunities for advancement from Trainee to Telecommunicator after training, with ongoing professional development available.
Work environment and culture
The work environment is fast-paced and requires teamwork, effective communication, and the ability to handle stressful situations while serving the community.
Company information
The City of Peoria, Arizona, is committed to providing quality services to its residents and has a strong focus on emergency services and community safety.
Team overview
The Emergency Communications Center team is responsible for handling a high volume of calls and includes various dispatchers working collaboratively to support public safety.
Job location and travel
The position is located at the Peoria Municipal Building in Peoria, Illinois, with varied shifts and the possibility of weekend and holiday work.
Application process
Applicants must submit their applications to the Human Resources Department, participate in multiple testing phases, and complete a background investigation and medical exam before hiring.
Unique job features
The role offers unique opportunities to engage in emergency response and community service, with comprehensive training and support for new hires.
Company overview
The City of Peoria, Arizona, is a municipal government entity responsible for providing a wide range of services and infrastructure to its residents. It generates revenue primarily through taxes, fees, and grants, which fund essential services such as public safety, parks and recreation, water and sewer utilities, and community development. Founded in 1954, Peoria has grown significantly, becoming a vibrant community known for its high quality of life and commitment to sustainable growth. The city is also recognized for its strategic location near major highways and its efforts to foster economic development and innovation.
How to land this job
Position your resume to showcase your ability to handle high-stress situations, effective communication skills, and your typing proficiency, especially the required 45 words per minute.
Emphasize any experience you have in multi-tasking environments, as well as any relevant training or coursework in radio or telephone communications that aligns with the job description.
Apply through various platforms, including the City of Peoria's corporate site and LinkedIn, to maximize your chances of being noticed for the Emergency Communications Telecommunicator/Trainee position.
Connect with professionals in the Emergency Communications Center at the City of Peoria on LinkedIn, and consider ice breakers like asking about their experience in the role or their thoughts on the most challenging aspects of emergency communications.
Optimize your resume for ATS by incorporating keywords from the job description such as 'emergency communications', 'dispatching', 'multi-tasking', and specific testing skills like 'data entry' and 'decision making'.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored for the position and helping you identify networking opportunities, allowing you to focus on preparing for interviews.
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