Spavia

Spa Coordinator

DULUTH, GAPosted 24 days ago

Job summary

  • Job post source

    This job is directly from Spavia

  • Job overview

    The Spa Coordinator at Spavia plays a crucial role in delivering an exceptional guest experience at the luxury day spa, acting as the primary point of contact for guests.

  • Responsibilities and impact

    Daily responsibilities include greeting guests, managing appointments, ensuring a welcoming environment, and promoting spa services to enhance guest satisfaction.

  • Compensation and benefits

    The position offers a competitive commission and bonus payout structure along with employee benefits, although specific salary details are not provided.

  • Experience and skills

    Candidates should possess strong interpersonal skills, a professional demeanor, and a passion for customer service; prior experience in a spa or hospitality setting is preferred but not mandatory.

  • Career development

    There are advancement opportunities in leadership within the fastest-growing spa franchise, fostering personal growth and development.

  • Work environment and culture

    Spavia promotes a family-like atmosphere that is giving, respectful, and fun, emphasizing teamwork and a positive work environment.

  • Company information

    Spavia Old Alabama Square is an independently owned luxury day spa located in Johns Creek, GA, offering a variety of award-winning treatments and amenities.

  • Team overview

    The team consists of passionate professionals dedicated to providing exceptional guest experiences, fostering a supportive and collaborative environment.

  • Job location and travel

    The job is located in Johns Creek, GA, at the Spavia Old Alabama Square spa.

  • Application process

    Specific application instructions and documentation requirements are not detailed in the description.

  • Unique job features

    The role offers unique opportunities for personal growth and advancement within a rapidly growing spa franchise.

Company overview

Spavia is a luxury day spa offering a range of wellness and relaxation services, including massages, facials, body treatments, and beauty services. They generate revenue through membership programs, individual service fees, and retail sales of skincare and wellness products. Founded in 2005, Spavia has expanded through franchising, emphasizing personalized guest experiences and community involvement. Their mission focuses on providing affordable luxury and creating a tranquil environment for guests to relax, escape, and thrive.

How to land this job

  • Tailor your resume to showcase your customer service experience, ability to create a welcoming environment, and any previous roles in the beauty or wellness industry, as these are essential for a Spa Coordinator at Spavia.

  • Highlight your communication skills and any experience you have in managing appointments or coordinating services, as these align with the responsibilities of the role.

  • Apply through multiple platforms, including Spavia's corporate site and LinkedIn, to maximize your chances of being noticed for this position.

  • Connect with current employees or managers at Spavia on LinkedIn to learn more about the company culture and the qualities they value in a Spa Coordinator; consider ice breakers like asking about their favorite spa treatment or what they enjoy most about working at Spavia.

  • Ensure your resume is optimized for ATS systems by including relevant keywords from the job description such as 'customer service', 'spa', 'coordination', and 'guest experience' to enhance your visibility in the application process.

  • Utilize Jennie Johnson's Power Apply feature, which can help you streamline your application process, ensuring your resume is tailored, your applications are submitted through the right channels, and you can identify potential networking connections at Spavia.

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