Job summary
Job post source
This job is directly from Fleet Feet
Job overview
The Retail Manager at Fleet Feet leads store operations, mentors the team, and ensures a premium customer experience to drive store success.
Responsibilities and impact
The role involves recruiting, training, coaching staff, managing sales floor operations, resolving customer issues, fostering a positive team culture, maintaining communication, and supporting company initiatives.
Compensation and benefits
Benefits include a 401(k) with company match, exclusive product discounts, community engagement opportunities, and comprehensive healthcare and wellness packages for full-time employees.
Experience and skills
Candidates should have proven retail management experience, strong customer service skills, leadership abilities, operational knowledge, adaptability, and physical capability to work in retail.
Career development
Fleet Feet offers robust training, career paths, and advancement opportunities focused on personal and professional growth.
Work environment and culture
The company promotes a team-centric, inclusive culture valuing authenticity, collaboration, and diverse perspectives in a supportive environment.
Company information
Fleet Feet is the largest running retailer in the U.S. with over 280 stores and a strong e-commerce presence, focused on serving runners and community engagement.
Unique job features
This role uniquely combines leadership with direct customer engagement in a purpose-driven retail environment.
Company overview
Fleet Feet is a specialty retailer focused on running shoes, apparel, and accessories, catering to both amateur and professional runners. The company generates revenue through its network of franchised and company-owned stores, offering personalized fitting services and community-based running programs. Founded in 1976 by Sally Edwards and Elizabeth Jansen, Fleet Feet has grown significantly, emphasizing a customer-centric approach and fostering local running communities. Their unique selling proposition includes expert advice, gait analysis, and a wide range of high-quality products tailored to individual needs.
How to land this job
Tailor your resume to highlight leadership skills in retail management, emphasizing your experience in coaching teams, driving sales performance, and delivering exceptional customer service, as these are central to the Retail Experience Manager role at Fleet Feet.
Focus on showcasing your ability to manage daily store operations, including inventory control, scheduling, and resolving customer issues promptly and professionally, reflecting the operational know-how required.
Apply through multiple platforms such as Fleet Feet’s official corporate careers site and LinkedIn to maximize your application’s reach and visibility.
Connect with current Retail Managers or team leaders at Fleet Feet on LinkedIn, and when reaching out, use ice breakers like commenting on a recent Fleet Feet community event or expressing admiration for their commitment to customer experience and team culture.
Optimize your resume for ATS by incorporating keywords from the job description such as 'retail management,' 'customer service,' 'team leadership,' 'inventory management,' and 'coaching,' ensuring your resume passes automated screenings effectively.
Consider using Jennie Johnson’s Power Apply feature to automate tailored applications across multiple channels and identify relevant Fleet Feet contacts on LinkedIn, saving you time and enhancing your job search efficiency.
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