Mitratech

Implementation Specialist

MILWAUKEE, WIPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Mitratech

  • Job overview

    The Implementation Specialist at Mitratech plays a crucial role in ensuring successful client implementation of the HRC suite, contributing to the overall client experience and satisfaction.

  • Responsibilities and impact

    Daily responsibilities include leading client onboarding, configuring software, conducting operational reviews, providing training, and managing the implementation lifecycle for multiple clients.

  • Compensation and benefits

    The anticipated salary range for this position is $40K - $48K, with the role being 100% remote and requiring travel up to 40%.

  • Experience and skills

    Candidates should have a high school diploma, with a bachelor's degree preferred, and at least 2 years of experience in a client-facing role, along with strong communication and organizational skills.

  • Career development

    Opportunities for professional growth include exposure to complex technologies and the chance to work in a collaborative environment that values individual excellence and teamwork.

  • Work environment and culture

    Mitratech promotes a diverse and inclusive work culture that emphasizes individual excellence, teamwork, and a fun, entrepreneurial spirit.

  • Company information

    Mitratech is a global technology partner specializing in legal and compliance solutions for Fortune 100 companies, known for its proactive and collaborative approach to client service.

  • Team overview

    The Implementation Specialist will join a close-knit, globally dispersed team that values individual contributions and teamwork.

  • Job location and travel

    This role can be performed 100% remote anywhere in the US, with travel requirements up to 40%.

  • Unique job features

    The position offers the opportunity to work with leading-edge technologies and engage in creative problem-solving to meet client needs.

Company overview

Mitratech is a leading provider of legal, compliance, and operational risk management software solutions. The company offers a comprehensive suite of products that help organizations streamline their legal operations, manage compliance requirements, and mitigate risks. Founded in 1987, Mitratech has grown through strategic acquisitions and organic growth, serving a diverse range of industries including finance, healthcare, and energy. Their revenue model primarily revolves around software licensing, subscription services, and professional consulting fees. Notably, Mitratech is known for its innovative approach to integrating technology with legal and compliance functions, making it a trusted partner for many Fortune 500 companies.

How to land this job

  • Tailor your resume to showcase your experience in client-facing roles, emphasizing your strong communication and relationship-building skills, as these are crucial for the Implementation Specialist position at Mitratech.

  • Highlight your ability to manage multiple projects simultaneously, focusing on your experience with software configuration, operational analysis, and client onboarding processes, which align with the job responsibilities.

  • Apply through various platforms, including Mitratech's corporate site and LinkedIn, to maximize your exposure and chances of landing the role.

  • Connect with individuals in the implementation or product teams at Mitratech on LinkedIn to inquire about the position; potential ice breakers could include discussing recent product updates or expressing interest in their approach to client success.

  • Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'client onboarding,' 'software configuration,' and 'operational analysis' to improve your chances of passing initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can streamline your application process by tailoring your resume for each application, finding the best channels to apply through, and identifying LinkedIn connections to network with, allowing you to focus on your job search effectively.

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