H&S Energy Group

Customer Service Representative

FAIRFIELD, CAPosted 23 days ago

Job summary

  • Job post source

    This job is directly from H&S Energy Group

  • Job overview

    The Customer Service Representative at H&S Energy Group supports daily operations by delivering superior customer service and maintaining a clean, well-stocked food mart.

  • Responsibilities and impact

    The role involves greeting customers, maintaining visual displays, handling food and beverages, processing transactions accurately, performing maintenance and cleanliness duties, and following shift schedules to ensure smooth store operations.

  • Experience and skills

    Requires high school diploma or equivalent preferred, basic POS knowledge, customer service experience preferred, strong communication, multitasking, decision-making skills, and computer proficiency.

  • Work environment and culture

    The company expects professional appearance and behavior, emphasizing teamwork and adherence to company standards in a gas station and food mart environment.

  • Job location and travel

    The job is located at a gas station with a food mart, involving both indoor and outdoor work in various weather conditions.

  • Unique job features

    The position includes handling various equipment like coffee brewers, car wash, and requires physical activities such as lifting up to 50 lbs and working in all weather conditions.

Company overview

H&S Energy Group is a prominent player in the energy sector, specializing in the distribution and retail of petroleum products. They operate a network of gas stations and convenience stores under the ExtraMile and Chevron brands, generating revenue through fuel sales and retail operations. Founded in 1996, the company has steadily expanded its footprint across California, emphasizing customer service and community engagement. Their strategic partnerships and focus on sustainability initiatives underscore their commitment to innovation and environmental responsibility.

How to land this job

  • Position your resume to emphasize your strong customer service skills, ability to handle cash transactions accurately, and experience maintaining clean, organized retail or food service environments, as these are key for the Customer Service Representative role at H&S Energy Group.

  • Highlight your proficiency with point-of-sale (POS) systems, multitasking abilities, and adaptability to various shifts, showcasing your readiness to support daily operations and meet the company’s standards for superior customer service.

  • Apply through multiple platforms including H&S Energy Group’s official corporate careers page and LinkedIn to maximize your exposure and chances of landing an interview.

  • Connect on LinkedIn with current employees in the customer service or retail division at H&S Energy Group; use ice breakers like commenting on their recent posts about company culture or asking about their experience working with the food mart operations to start a conversation.

  • Optimize your resume for ATS by incorporating keywords from the job description such as “customer service,” “POS transactions,” “stocking and merchandising,” “cleanliness maintenance,” and “cash handling” to ensure your application passes initial automated screenings.

  • Utilize Jennie Johnson’s Power Apply feature to automate tailored resume submissions across multiple job boards and identify relevant LinkedIn contacts for networking, saving you time and increasing your chances of success during your job search.

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