Job summary
Job post source
This job is directly from Angel City Dogs, LLC, as it describes their own multi-unit Dogtopia operation and specific company culture.
Job overview
The Dog Parent Support Team member role involves providing customer service and support to dog parents, acting as a virtual front desk to enhance client experience and support on-site daycare teams, contributing to business growth.
Responsibilities and impact
The role requires building relationships with dog parents via phone, handling customer service, sales, and light billing tasks, converting leads into daycare enrollments, and performing administrative duties to support operations.
Compensation and benefits
The position offers $16 per hour plus light commission, with full-time hours of 35-40 per week including weekend availability; no additional benefits are specified.
Experience and skills
Candidates should be comfortable with technology, detail-oriented, adaptable, have strong communication and empathy skills, and maintain impeccable time and attendance.
Career development
There is significant career growth potential as the company expands locations throughout Arizona and beyond.
Work environment and culture
The company promotes a collaborative, open office environment with a fun, team-oriented culture focused on genuine care and positive communication.
Company information
Angel City Dogs, LLC operates multiple Dogtopia daycare locations in Phoenix and Tucson, focusing on enhancing dog parenthood and supporting community causes.
Team overview
The candidate will join an off-site support team that collaborates closely with on-site daycare teams to provide exceptional customer service and support.
Job location and travel
The job is located at the company's headquarters in Midtown Phoenix, specifically at 3rd Street & Indian School, and is not remote.
Unique job features
The role uniquely combines customer service with a passion for dogs, offering the chance to build emotional connections with clients and contribute to meaningful community initiatives.
Company overview
Angel City Dogs, LLC is a company operating within the pet services industry, primarily associated with Dogtopia, a well-known dog daycare franchise. The company offers services such as dog grooming, daycare, and related pet care activities across various locations in Texas, including Coppell, Carrollton, Austin, and Waco. As a Dogtopia franchisee, Angel City Dogs, LLC generates revenue by providing high-quality pet care services to dog owners, emphasizing convenience and professionalism. Their operations appear to focus on maintaining a strong presence in the Texas market, catering to the growing demand for premium pet care services.
How to land this job
Position your resume to highlight your passion for dogs and customer service excellence, emphasizing your ability to build emotional connections and provide empathetic support to dog parents, which aligns perfectly with Angel City Dogs, LLC's Dog Parent Support Team role.
Focus on showcasing strong communication skills across multiple platforms (phone, email, text), adaptability in a growing business environment, and detail orientation, especially related to safety and administrative tasks.
Apply through Angel City Dogs, LLC's official corporate website and LinkedIn job postings to maximize your chances of being noticed by their recruitment team.
Connect with current employees or team members in the Dog Parent Support or customer service divisions on LinkedIn; use ice breakers such as commenting on their passion for dogs, mentioning the company’s Noble Cause, or asking about their favorite part of working with the Dogtopia brand.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'dog daycare,' 'empathy,' 'communication skills,' 'adaptability,' and 'detail oriented' to ensure your application passes initial screenings effectively.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and career growth opportunities.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.