Job summary
Job post source
This job is directly from Planned Parenthood League of Massachusetts
Job overview
The Patient Care Assistant role at Planned Parenthood League of Massachusetts involves providing front-desk support and direct patient care to ensure compassionate and professional service in reproductive and sexual health.
Responsibilities and impact
The PCA will greet patients, manage appointments and check-ins, take vital signs, assist with clinical procedures, document patient records, deliver health education, maintain a safe and clean environment, and collaborate with staff to support patient care.
Compensation and benefits
The position offers a competitive salary and benefits package, opportunities for career growth and professional development, and a supportive, team-oriented work culture.
Experience and skills
Candidates should have a High School Diploma or GED, 1–3 years of experience preferably in community health, cultural sensitivity, strong communication and organizational skills, and the ability to lift 30 lbs and stay active during shifts; medical assistant education is a plus.
Career development
The job provides opportunities for mentorship, leadership development, and career growth, especially supporting under-represented professionals.
Work environment and culture
The company fosters an inclusive, diverse, and impact-driven culture focused on equity, respect, and advocacy, with a team-oriented and supportive environment.
Company information
Planned Parenthood League of Massachusetts delivers essential reproductive and sexual health services, advocates for healthcare access, and is committed to health equity and diversity.
Team overview
The PCA will join a health center team dedicated to compassionate patient care and community learning.
Unique job features
This role uniquely combines administrative front-desk duties with hands-on clinical support in a mission-driven healthcare setting focused on reproductive health and equity.
Company overview
Planned Parenthood League of Massachusetts (PPLM) is a nonprofit organization dedicated to providing reproductive health care, education, and advocacy. They generate revenue through a combination of patient fees, insurance reimbursements, donations, and grants. Founded in 1928, PPLM has a long history of championing reproductive rights and offering services such as birth control, cancer screenings, and STI testing. Their mission is to ensure access to high-quality, affordable health care and to promote informed, autonomous decision-making about reproductive health.
How to land this job
Tailor your resume to highlight experience in patient care, front-desk support, and clinical assistance, emphasizing skills like taking vital signs, appointment scheduling, and electronic health record documentation.
Showcase your commitment to health equity, cultural sensitivity, and working with diverse populations, including LGBTQ+ communities, as these align closely with Planned Parenthood's values.
Apply through multiple channels such as the Planned Parenthood League of Massachusetts corporate careers page, LinkedIn, and reputable job boards to maximize your visibility for the Patient Care Assistant role.
Connect on LinkedIn with current employees or managers in the health center or patient care teams at Planned Parenthood League of Massachusetts, using ice breakers like commenting on their advocacy work or asking about team culture and patient care approaches.
Optimize your resume for ATS by including keywords from the job description such as 'patient care assistant,' 'vital signs,' 'appointment coordination,' 'cultural sensitivity,' and 'electronic health records' to improve your chances of passing initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, freeing up your time to prepare for interviews and deepen your understanding of the organization's mission.
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