Job summary
Job post source
This job is directly from Revenue Management Solutions, LLC
Job overview
The Customer Support Manager will lead the Support Team to address client issues and enhance support functions, contributing to the company's mission in healthcare technology.
Responsibilities and impact
Daily responsibilities include managing the Support Team, troubleshooting incidents, communicating with internal and external teams, and developing strategies to improve response times.
Compensation and benefits
The company offers top health, dental, vision, and 401k benefits.
Experience and skills
Candidates should have team leadership experience, strong communication skills, attention to detail, and knowledge of the Healthcare Revenue Cycle and Medical Billing/Payments is preferred.
Career development
Opportunities for professional growth include team growth initiatives and the chance to work in a dynamic environment.
Work environment and culture
The company promotes a culture of respect, celebrates individual talents, and encourages innovation and teamwork.
Company information
Founded in 2006, Revenue Management Solutions focuses on healthcare technology solutions and has over 15 years of experience in Healthcare Remittance Processing.
Team overview
The Customer Support Team is responsible for client interactions and issue resolution, fostering a collaborative environment.
Job location and travel
The position is based in Oklahoma City, Oklahoma, which offers affordable living and a friendly community.
Application process
Candidates must submit their applications along with necessary documentation, and will undergo background and drug screenings per company policy.
Unique job features
The role offers great benefits, work-life balance, and the opportunity to work with industry-leading technology.
Company overview
Revenue Management Solutions, LLC specializes in providing data-driven solutions to optimize pricing, menu management, and overall revenue for the restaurant industry. They leverage advanced analytics and proprietary algorithms to help clients make informed decisions that enhance profitability. Founded in 1994, the company has a significant history of working with major restaurant brands globally, offering tailored strategies that align with market trends and consumer behavior. Their expertise in revenue management has made them a trusted partner in the hospitality sector.
How to land this job
Tailor your resume to emphasize your leadership experience and strong communication skills, which are crucial for the Customer Support Manager role at Revenue Management Solutions, LLC.
Highlight your background in healthcare, particularly your knowledge of the Healthcare Revenue Cycle and Medical Billing/Payments, as these are significant assets for this position.
Apply through multiple platforms, including Revenue Management Solutions' corporate site and LinkedIn, to maximize your exposure to the hiring team.
Connect with individuals in the customer support division at Revenue Management Solutions, LLC on LinkedIn to express your interest in the role; potential ice breakers could include asking about their experience in the company or discussing recent industry trends.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'customer support,' 'team leadership,' and 'communication skills,' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, and your networking efforts are efficient, allowing you to focus on other aspects of your job search.
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