Job summary
Job post source
This job is directly from SGS Consulting
Job overview
The Computer Support Technician role at SGS Consulting involves maintaining and supporting networked systems to ensure their availability, security, and performance.
Responsibilities and impact
The technician will test, configure, install, maintain, and manage networked systems, provide customer support including troubleshooting and training, assist IT staff, and support information security and web content management.
Experience and skills
Requires knowledge of system integration, performance tuning, database management, operating systems, and troubleshooting skills; post-high school education is required.
Company overview
SGS Consulting is a global leader in providing IT consulting and staffing solutions, specializing in delivering innovative technology services to a diverse range of industries. They generate revenue through consulting fees, staffing services, and project-based engagements, leveraging their expertise to offer customized solutions that enhance operational efficiency and drive business growth. Founded in 2003, SGS Consulting has built a reputation for excellence by consistently delivering high-quality services and maintaining strong client relationships. Their commitment to staying at the forefront of technological advancements ensures they remain a trusted partner for businesses seeking to navigate the complexities of the digital landscape.
How to land this job
Tailor your resume to emphasize your experience with networked systems, including testing, installation, configuration, and maintenance, aligning with SGS Consulting's focus on system availability and performance.
Highlight your knowledge of information systems security, showcasing your ability to implement and maintain security policies and tools to protect confidentiality, integrity, and availability of data and networks.
Showcase your customer support skills, particularly in troubleshooting, installation, configuration, and user training, as this role requires strong end-user assistance capabilities.
Apply through multiple platforms such as SGS Consulting's corporate website, LinkedIn, and other job boards to maximize your application visibility and opportunities.
Connect with current employees in SGS Consulting's IT or Systems Management divisions on LinkedIn, using ice breakers like asking about recent projects involving network security or system optimization, or expressing interest in their approach to customer support and training.
Optimize your resume for ATS by including keywords from the job description such as 'networked systems,' 'information systems security,' 'troubleshooting,' 'system performance,' and 'customer support' to improve your chances of passing initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailoring your resume, identify the best application channels, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking.
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