Job summary
Job post source
This job is directly from Aurelian
Job overview
The Implementation Specialist at Aurelian ensures a smooth onboarding experience for customers by managing the setup, configuration, and launch of the company's products.
Responsibilities and impact
The role involves leading the end-to-end implementation process, gathering client requirements, configuring environments, developing project plans, conducting training, troubleshooting issues, documenting processes, advising clients, and supporting post go-live care.
Experience and skills
Candidates should have 2-4 years in implementation or similar roles, strong project management, communication skills, technical aptitude, analytical problem-solving, cross-functional teamwork experience, and familiarity with tools like Google Sheets and project management platforms; SaaS experience is preferred.
Company overview
Aurelian is a software company specializing in developer tools and productivity solutions, with a focus on building platforms that streamline workflows for engineers and technical teams. The company generates revenue through subscriptions and enterprise licensing for its flagship products, which often include features like code collaboration, automation, and integration with popular development environments. Founded by experienced technologists, Aurelian has established a reputation for innovation and user-centric design, attracting a growing customer base among startups and large organizations alike. Candidates should be aware of the company's commitment to open-source principles and its active engagement with the broader developer community.
How to land this job
Tailor your resume to highlight your experience in managing end-to-end implementation processes, emphasizing your ability to lead customer onboarding from kickoff to go-live.
Showcase your project management skills, especially your capability to juggle multiple customer projects and develop clear plans, timelines, and milestones.
Emphasize your strong communication and interpersonal skills, along with your technical aptitude for learning software platforms and understanding complex business logic.
Include keywords from the job description such as 'implementation,' 'onboarding,' 'customer-facing,' 'project management,' 'SaaS,' 'technical aptitude,' and 'cross-functional collaboration' to optimize your resume for ATS systems.
Apply through multiple channels including Aurelian's corporate careers page and LinkedIn to maximize your application visibility.
Connect with current Implementation Specialists or team members at Aurelian on LinkedIn; start conversations by referencing recent product launches, asking about their onboarding strategies, or expressing enthusiasm for Aurelian's impact in public safety technology.
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