Job summary
Job post source
This job is directly from Capital One
Job overview
The Senior Associate, Business Resource Groups Operations at Capital One supports enterprise Business Resource Groups by managing relationships, budgets, and processes to enhance stakeholder experience and deliver measurable impact.
Responsibilities and impact
The role involves serving as first-line support for BRG inquiries, managing budgets and OKRs, maintaining relationships with BRG leaders, coordinating meetings and communications, managing the BRG platform, and leading recognition and succession planning processes.
Compensation and benefits
The salary ranges from $86,000 to $107,900 depending on location, with eligibility for performance-based incentives including bonuses and long-term incentives, plus comprehensive health, financial, and other benefits.
Experience and skills
Candidates need at least a high school diploma and 2 years of program or project management experience; preferred qualifications include PMP certification, HR or support function experience, BRG support experience, and proficiency in Google Suite.
Work environment and culture
Capital One values diversity, inclusion, and delivering a positive associate experience, emphasizing collaboration, agility, and sensitivity to confidential information.
Company information
Capital One is a financial services company committed to diversity and inclusion, offering a range of financial products and services with a focus on innovation and customer experience.
Team overview
The candidate will join a dynamic team focused on supporting enterprise Business Resource Groups and collaborating with various internal partners like HR, Talent Acquisition, and Legal.
Job location and travel
The role is based in locations including McLean, VA; Plano, TX; and Richmond, VA, with salary varying by location; remote work options are not specified.
Application process
Applications are accepted for a minimum of 5 business days; candidates should apply directly to Capital One without agency involvement; accommodations are available upon request.
Unique job features
The role is distinguished by its focus on supporting Business Resource Groups with measurable impact, managing diverse stakeholder relationships, and contributing to diversity, inclusion, and belonging initiatives.
Company overview
Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small businesses, and commercial clients. They generate revenue primarily through interest income from loans and credit cards, as well as fees from banking services and partnerships. Founded in 1994 by Richard Fairbank and Nigel Morris, Capital One is notable for its data-driven approach to marketing and credit risk management, which revolutionized the credit card industry. The company is also known for its commitment to technology and innovation, frequently investing in digital banking solutions.
How to land this job
Position your resume to highlight your experience in program and project management, emphasizing your ability to manage multiple priorities, lead processes, and build strong stakeholder relationships, which are key for the Senior Associate, Business Resource Groups Operations role at Capital One.
Focus on showcasing your skills in budget tracking, event logistics, communication proficiency, and your alignment with Diversity, Inclusion, and Belonging (DIB) initiatives, as these are critical aspects of the job description.
Apply through multiple online channels including Capital One's official careers website and LinkedIn to maximize your chances of being noticed for this role.
Connect on LinkedIn with current members of Capital One’s BRG or DIB teams, HR Business Partners, and Talent Acquisition professionals; start conversations by complimenting recent BRG initiatives they’ve led or asking about how they measure impact within the BRGs to create a genuine connection.
Optimize your resume for ATS by incorporating keywords from the job description such as 'program management,' 'stakeholder engagement,' 'budget tracking,' 'DIB initiatives,' 'project management,' and 'communication skills' to ensure it passes initial automated screenings.
Use Jennie Johnson’s Power Apply feature to automate tailored applications, find multiple application portals, and identify LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and follow-ups.
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