Job summary
Job post source
This job is directly from Burroughs, Inc.
Job overview
The Field Service Technician 1 at Burroughs, Inc. is responsible for installing, maintaining, and servicing cash automation and related electronic equipment, ensuring customer satisfaction and equipment functionality.
Responsibilities and impact
The technician will install, maintain, and service multi-vendor cash automation equipment, diagnose and resolve product issues, communicate effectively with customers and team members, and manage tools and parts inventory securely.
Compensation and benefits
The position offers an hourly wage range of $18.00 to $33.00 based on experience, premium pay scales, floating holidays, paid time off, comprehensive medical, dental, and vision benefits effective from day one, and a 401k savings plan.
Experience and skills
Candidates should have technical aptitude or interest in repairing electronics and electro-mechanical components, a positive customer service attitude, integrity, teamwork and communication skills, a high school diploma or GED, a valid US driver's license, and the ability to lift up to 75 pounds; prior experience with ATMs and cash automation equipment is a plus.
Work environment and culture
Burroughs values integrity, customer service, teamwork, and offers extensive training, tools, and company vehicles to support employees.
Company information
Burroughs, Inc. is a leader in payment and transaction automation technology with over 135 years of experience, providing services and hardware solutions like ATMs and smart safes across the U.S. and Puerto Rico.
Job location and travel
The job involves servicing customers' equipment in the candidate's local area across the U.S. and Puerto Rico, with company vehicles provided for travel.
Unique job features
The role includes working with multi-vendor cash automation technology and offers extensive training, company vehicles, and a comprehensive benefits package.
Company overview
Burroughs, Inc. is a technology company specializing in payment systems, cash automation, and financial services solutions. They generate revenue by providing hardware, software, and services to banks, retail businesses, and government institutions, focusing on enhancing operational efficiency and security. Founded in 1886 as the American Arithmometer Company, Burroughs has a rich history of innovation, including the development of adding machines and early computers. Today, they continue to evolve, offering advanced solutions in cash handling and payment processing.
How to land this job
Position your resume to highlight your technical aptitude and eagerness to learn electronic and electro-mechanical repair, emphasizing any relevant hands-on experience or training.
Showcase your customer service skills and ability to communicate effectively, as Burroughs values impeccable personal integrity and strong teamwork alongside technical abilities.
Apply through multiple channels including Burroughs' official corporate careers page and LinkedIn to maximize your visibility for the Field Service Technician 1 role.
Connect on LinkedIn with current Burroughs service technicians or team members in the field service division; use ice breakers like asking about their experience with Burroughs’ training programs or commenting on the company’s long-standing reputation in cash automation technology.
Optimize your resume for ATS by incorporating keywords from the job description such as 'cash automation equipment,' 'electro-mechanical repair,' 'customer service,' 'installation,' and 'technical aptitude' to ensure your resume passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate customized applications across multiple platforms, identify relevant LinkedIn contacts for networking, and tailor your resume to ATS requirements, allowing you to focus your energy on preparing for interviews and skill development.
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