Job summary
Job post source
This job is directly from Victory Programs
Job overview
The Shift Supervisor at Victory Programs oversees evening and weekend residential assistant staff in housing programs, ensuring smooth operations and client support in transitional living environments.
Responsibilities and impact
The role involves supervising residential assistants, managing shift coverage, onboarding and training staff, ensuring compliance with policies, handling emergencies, maintaining program documentation, and collaborating with treatment teams.
Compensation and benefits
The position pays $26.48 per hour and includes benefits such as 75% health and 25% dental premium contributions, 100% employer-paid disability and life insurance, and generous paid time off including vacation, sick, personal days, and holidays.
Experience and skills
Candidates need a Bachelor's degree or a High School diploma with three years relevant experience, at least one year supervisory experience, strong organizational and communication skills, computer proficiency, and knowledge or willingness to learn about substance use recovery and Housing First model. CPR certification and TB screening are required or can be obtained upon hire.
Work environment and culture
Victory Programs values diversity, inclusivity, and creating welcoming environments, supporting employees and clients from diverse backgrounds with a strength-based, compassionate approach.
Company information
Victory Programs is a longstanding nonprofit with over 45 years of experience providing shelter, recovery, and support services to individuals facing homelessness, substance use, and mental health challenges, employing over 300 staff across 30+ programs.
Team overview
The Shift Supervisor works within the Housing Division's programs, reporting to the Program Manager and collaborating with residential assistants and treatment teams to support clients.
Job location and travel
The job is located onsite at Envision in Jamaica Plain, Massachusetts, a transitional living program focused on individuals experiencing homelessness and related challenges, with shifts on weekends from 10am to 8pm.
Unique job features
The job uniquely involves leading shifts in a harm reduction, Housing First model program serving vulnerable populations, with responsibilities including emergency response, client accompaniment, and training in electronic health records.
Company overview
Victory Programs is a Boston-based nonprofit organization dedicated to helping individuals and families overcome homelessness, substance use disorders, and chronic health issues. They provide a range of services, including emergency shelters, transitional housing, and recovery programs, aiming to empower clients towards self-sufficiency and stability. Founded in 1975, Victory Programs has a long history of community support and advocacy, making a significant impact through its comprehensive care and support services. The organization relies on government funding, grants, and private donations to sustain its operations and expand its reach.
How to land this job
Tailor your resume to emphasize supervisory experience, especially in evening or weekend shifts, and your ability to manage staff and ensure program coverage effectively at Victory Programs.
Highlight your knowledge or willingness to learn about harm reduction, Housing First models, substance use recovery, and experience working with diverse client populations in challenging environments.
Apply through multiple channels including Victory Programs' official corporate website and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current employees in the Housing Division or supervisory roles at Victory Programs on LinkedIn; start conversations by referencing your shared interest in supportive housing or asking about best practices for shift supervision.
Optimize your resume for ATS by incorporating keywords from the job description such as 'supervision,' 'harm reduction,' 'Housing First,' 'client confidentiality,' 'electronic health records,' and 'program compliance' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through various platforms, tailor your resume for ATS, and identify LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and follow-ups.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.