Job summary
Job post source
This job is directly from Hirschbach
Job overview
The Logistics Support Representative at Hirschbach supports Capacity Managers by managing non-revenue tasks such as tracking shipments and communicating with carriers to ensure customer satisfaction.
Responsibilities and impact
The role involves preparing load confirmations, communicating load details to carriers, reporting delays, tracking loads, issuing EFS checks, building driver relationships, forecasting issues, requesting documentation, communicating OS&D issues, responding to ETA requests, and resolving shipment problems.
Experience and skills
Candidates should have proficiency with AS400, MS Excel, Outlook, and databases, strong communication and interpersonal skills, basic geographical knowledge, multitasking abilities, and excellent data entry skills.
Work environment and culture
Hirschbach values a culture of competence, capability, and passion, driven by their All In To Win values, emphasizing high service standards and teamwork.
Company information
Hirschbach Motor Lines, founded in 1935, is a leading refrigerated carrier in North America with over $1 billion in revenue, headquartered in Dubuque, Iowa, offering diverse freight services across 48 states.
Job location and travel
The company headquarters is in Dubuque, Iowa; specific job location details are not provided.
Company overview
Hirschbach is a leading transportation and logistics company specializing in refrigerated trucking services across the United States. Founded in 1935, the company has grown significantly by focusing on providing efficient, reliable, and sustainable transportation solutions. They make money through freight hauling contracts with various industries, including food and beverage, pharmaceuticals, and other perishable goods. Hirschbach is known for its modern fleet, advanced technology, and commitment to driver satisfaction and safety.
How to land this job
Tailor your resume to highlight your expertise in logistics support functions such as tracking and tracing loads, preparing and sending load confirmations, and managing communications with carriers and internal teams, which are central to the Hirschbach Logistics Support Representative role.
Emphasize your proficiency with technical tools mentioned, including AS400 applications, MS Excel, MS Outlook, and database management, as well as your strong written and verbal communication skills and ability to multitask effectively under pressure.
Apply through multiple channels including Hirschbach’s corporate careers site and LinkedIn to maximize your visibility and chances of landing an interview for this role.
Connect with current Logistics Support Representatives, Capacity Managers, or HR professionals at Hirschbach on LinkedIn to inquire about the position and company culture; use ice breakers such as commenting on Hirschbach’s reputation as the 2nd largest refrigerated carrier or asking about how the team manages complex load tracking and communication challenges.
Optimize your resume for ATS by incorporating keywords from the job description like 'load confirmations,' 'track and trace,' 'EFS checks,' 'OS&D issues,' 'capacity management support,' and 'AS400' to ensure it passes initial automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate tailored applications across multiple job boards and identify relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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