Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The NOC Consultant role at DTI involves providing network operations support for clients, ensuring efficient monitoring and incident management.
Responsibilities and impact
Daily responsibilities include monitoring network performance, responding to service desk inquiries, and documenting incidents while adhering to ITIL processes.
Experience and skills
Candidates should have experience in help desk roles, knowledge of monitoring tools, and familiarity with IT support and ITSM tools.
Company information
DTI, founded in 2007, is an African American owned IT consulting and staffing firm based in Chicago, focusing on various IT services for diverse clients.
Job location and travel
The position is located in Newark, NJ, requiring onsite work across all three shifts.
Company overview
Diversified Technology Inc. (DTI) specializes in providing innovative technology solutions across various industries, including healthcare, finance, and manufacturing. They generate revenue through a combination of product sales, software licensing, and consulting services. Founded in 1995, DTI has a rich history of pioneering advancements in cloud computing and cybersecurity. The company is known for its commitment to research and development, consistently pushing the boundaries of technological innovation to meet the evolving needs of its clients.
How to land this job
Tailor your resume to highlight your experience in Help Desk or Service Desk roles, emphasizing your familiarity with monitoring tools like SolarWinds and Zabbix, as these are critical for the NOC Consultant position at DTI.
Showcase your basic knowledge of networks and IT support, as well as your experience with ITSM tools such as ServiceNow or Jira, to align with the job requirements.
Apply through multiple platforms, including DTI's corporate website and LinkedIn, to enhance your visibility and increase your chances of landing the role.
Connect with professionals in the NOC division at DTI on LinkedIn to gather insights about the role and the company culture; consider ice breakers like asking about their experience with specific monitoring tools or the team's approach to incident management.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'NOC,' 'monitoring,' 'ITSM,' and 'documentation,' to ensure your application passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your resume and applications are tailored effectively.
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