Job summary
Job post source
This job is directly from The Westin Las Vegas Hotel & Spa under Highgate Hotels management.
Job overview
The Host/Hostess at The Westin Las Vegas Hotel & Spa is responsible for greeting and seating guests promptly and assisting servers to ensure a pleasant dining experience, contributing to overall guest satisfaction.
Responsibilities and impact
The role involves seating guests, assisting servers and cashiers, handling payments, preparing cashier reports, managing reservations, maintaining menu quality, performing opening and closing duties, knowing service standards and state liquor laws, and ensuring guest satisfaction.
Experience and skills
Candidates should have a high school diploma or related experience, be able to stand for entire shifts, communicate effectively, maintain personal grooming standards, and demonstrate problem-solving and initiative skills; flexibility for long hours is required.
Work environment and culture
The company values attentive, friendly, courteous, and service-oriented interactions with guests and employees, maintaining high standards of appearance and compliance with hotel standards for safe and efficient operations.
Company information
Highgate Hotels is a premier real estate investment and hospitality management company with a global presence, managing a portfolio valued over $20B and generating over $5B in revenues, known for innovation and expert hotel management.
Job location and travel
The position is located at The Westin Las Vegas Hotel & Spa, part of Highgate Hotels, likely requiring on-site presence with flexible hours.
Unique job features
The job includes responsibilities unique to hotel dining service such as handling tips, preparing cashier reports, and knowledge of state liquor laws, emphasizing guest service excellence.
Company overview
The Westin Las Vegas Hotel & Spa is a luxury hotel located near the Las Vegas Strip, offering a range of accommodations, dining options, and wellness services. The hotel generates revenue through room bookings, dining experiences, event hosting, and its renowned spa services. Originally opened in 1977, it has undergone several renovations to enhance guest experiences and maintain its competitive edge in the hospitality industry. The Westin brand is part of Marriott International, known for its focus on wellness and comfort, making it a prime destination for both leisure and business travelers.
How to land this job
Tailor your resume to emphasize your experience in guest services, seating coordination, and assisting with payment processes, showcasing your ability to enhance the dining experience at The Westin Las Vegas Hotel & Spa.
Highlight your knowledge of hospitality standards, menu familiarity, state liquor laws, and your skills in reservation handling and cashier reporting to align with the job's operational requirements.
Apply through multiple platforms including The Westin Las Vegas Hotel & Spa’s official careers page, Highgate Hotels’ corporate site, and LinkedIn to maximize your application visibility.
Connect with current employees in the food and beverage or guest services division at The Westin Las Vegas Hotel & Spa on LinkedIn; use ice breakers like commenting on recent hotel events, asking about team culture, or inquiring about tips for success in the Host/Hostess role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'guest seating,' 'cashier report,' 'reservation handling,' 'state liquor laws,' and 'customer service excellence' to ensure your application passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.
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