Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The AT&T Customer Service Representative at Pinakle plays a crucial role in connecting customers with telecommunications services, enhancing brand awareness and customer satisfaction.
Responsibilities and impact
Daily responsibilities include engaging with customers, educating them on products, resolving objections, and maintaining relationships to drive sales.
Compensation and benefits
The position offers competitive pay with performance-based bonuses, opportunities for professional development, and company-sponsored travel.
Experience and skills
Candidates should have a high school diploma, experience in sales (preferably telecommunications), strong communication skills, and a proven sales track record.
Career development
There are opportunities for professional development and career advancement, along with access to mentorship from experienced team members.
Work environment and culture
The company promotes a supportive environment and positive work culture, fostering teamwork and problem-solving.
Company information
Pinakle is a rapidly growing sales firm in Indianapolis, working alongside major clients in the telecommunications industry, including AT&T.
Team overview
The specific team dynamics are not detailed, but the role involves collaboration with a team of AT&T Customer Service Representatives.
Job location and travel
The job is located in Indianapolis, Indiana, with potential company-sponsored travel for conferences and team retreats.
Unique job features
The role includes unique aspects such as company-sponsored travel and access to mentorship from career veterans.
Company overview
Pinakle appears to be a company with multiple entities operating under similar names, primarily based in Indianapolis, Indiana. Pinnacle Equipment Co Inc is involved in the construction industry, providing equipment solutions. Pinnacle Partners, Inc is a staffing and recruiting firm offering IT consulting and HR solutions mainly in Central Indiana, Cincinnati, and Louisville. Pinnacle Solutions, Inc specializes in business analytics and IT services, delivering custom analytics solutions for over 20 years. Pinnacle Oil Holdings, LLC operates in the oil industry, while Pinnacle Insurance Group of Indiana provides personal and commercial insurance services. Each entity focuses on different sectors, contributing to their respective industries through specialized services and solutions.
How to land this job
Tailor your resume to emphasize your experience in sales and customer service, highlighting any relevant background in telecommunications or similar industries.
Focus on showcasing your strong communication and interpersonal skills, as well as your ability to understand and explain complex technical information, which are essential for the AT&T Customer Service Representative role.
Apply through various platforms such as Pinakle's corporate website and LinkedIn to maximize your chances of being noticed for this position.
Reach out to individuals in the customer service division at Pinakle on LinkedIn to express your interest in the role and seek insights about the team culture and expectations.
Use ice breakers such as mentioning a recent telecommunications trend or asking about their experience with customer service strategies to initiate conversations.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'customer service,' 'sales,' and 'telecommunications,' to ensure it passes through initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can streamline your application process, ensuring your resume is tailored, and help you connect with relevant professionals at Pinakle.
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