HCM: Healthcare Chaos Management

Eligibility Specialist – Patient Assistance Programs

DANVILLE, KYPosted a month ago

Job summary

  • Job post source

    This job is directly from Healthcare Claims Management (HCM)

  • Job overview

    The Eligibility Specialist – Patient Assistance Programs at HCM helps patients access financial assistance and government programs, playing a key role in supporting underserved communities' healthcare needs.

  • Responsibilities and impact

    The specialist assesses patient eligibility, assists with applications for Medicaid, Medicare, and charitable programs, collaborates with healthcare teams, advocates for patients, ensures regulatory compliance, and provides compassionate customer service.

  • Compensation and benefits

    The position offers a competitive salary based on experience, comprehensive benefits including health, dental, vision insurance, 401(k) with matching, PTO, holidays, sick leave, flexible spending account, life insurance, and employee assistance programs.

  • Experience and skills

    Candidates need a high school diploma or equivalent, with a bachelor's preferred, 2+ years in healthcare or social services, familiarity with Medicaid and Medicare, excellent communication, organizational skills, compassion, patience, and problem-solving abilities.

  • Career development

    The role offers opportunities for professional growth and development within the company.

  • Work environment and culture

    The work environment is patient-focused, compassionate, on-site in a healthcare setting with direct collaboration among colleagues and community engagement.

  • Company information

    Healthcare Claims Management (HCM) is a mission-driven healthcare Revenue Cycle Management organization focused on improving financial outcomes for providers and supporting underserved patients through innovative technology and compassionate service.

  • Job location and travel

    The job is on-site in Greenfield, IN, requiring regular attendance for face-to-face patient interaction and team collaboration.

  • Unique job features

    This role is distinguished by its direct impact on underserved populations, requiring empathetic communication and advocacy in navigating complex financial assistance programs.

Company overview

HCM: Healthcare Chaos Management, based in Indianapolis, Indiana, is a privately held company founded in 2000. Specializing in healthcare claims management, HCM provides services aimed at streamlining and optimizing the claims process for healthcare providers. The company is led by CEO Ashley Borneman and COO Jennifer Taylor, and employs between 100-200 people. HCM generates revenue by offering IT services and consulting to hospitals and healthcare organizations, helping them manage the complexities of healthcare claims and improve operational efficiency.

How to land this job

  • Position your resume to highlight your experience in healthcare, social services, or patient advocacy, emphasizing your knowledge of Medicaid, Medicare, and charitable assistance programs as these are central to the Eligibility Specialist role at HCM.

  • Focus on showcasing your communication skills, attention to detail, and ability to manage confidential patient information while navigating complex eligibility criteria and application processes.

  • Apply through multiple channels including HCM's corporate website and LinkedIn to maximize your visibility and chances of securing an interview for this on-site position in Greenfield, IN.

  • Connect on LinkedIn with current employees in the patient assistance or social services divisions at HCM; use ice breakers such as asking about recent changes in Medicaid or Medicare programs or expressing admiration for HCM's mission to support underserved communities.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'patient advocacy,' 'Medicaid,' 'Medicare,' 'financial assistance,' 'HIPAA compliance,' and 'application support' to ensure it passes automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.

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