Job summary
Job post source
This job is directly from Critical Mass
Job overview
The Senior Content Author at Critical Mass is responsible for editing and publishing web content globally within the AEM environment, supporting a globally admired brand through content management and collaboration.
Responsibilities and impact
The role involves creating and updating content in AEM, editing copy, publishing assets globally, collaborating with creative, business, and technology teams, troubleshooting web issues, and managing timelines and schedules for cross-functional projects.
Compensation and benefits
The position is a fully remote contract role with an hourly rate salary range of $68 to $73 USD, with salary determined by experience and skills; no specific benefits mentioned.
Experience and skills
Candidates should have a BS in Computer Science or related field or equivalent experience, client-facing experience, proficiency with Adobe Experience Manager including content authoring and troubleshooting, basic HTML/CSS knowledge, content editing skills, familiarity with project management tools, and experience with multi-region/multilingual websites and localization processes.
Work environment and culture
The company values collaboration across creative, business, technology, and QA teams, supports remote work, and emphasizes quality, punctuality, and continuous improvement in processes.
Company information
Critical Mass is a global digital experience design agency known for working with globally admired brands and managing content across multiple regions and languages.
Team overview
The candidate will work closely with clients, developers, creatives, and cross-functional teams including design, development, copy, and localization specialists.
Job location and travel
The role is fully remote with no specific geographic restrictions mentioned.
Unique job features
The job offers the opportunity to work on global content publishing and localization across 50 geographic regions within a leading digital agency using Adobe Experience Manager.
Company overview
Critical Mass is a global digital experience design agency that specializes in creating innovative digital solutions for brands. They make money by offering services such as user experience design, digital marketing, and technology implementation to clients across various industries. Founded in 1996 in Calgary, Canada, Critical Mass has grown significantly and now operates multiple offices worldwide. The company is known for its collaborative culture and has worked with high-profile clients like Nissan, Citibank, and Adidas, focusing on delivering impactful digital experiences.
How to land this job
Tailor your resume to highlight your experience with Adobe Experience Manager (AEM), focusing on content authoring, editing, publishing, and troubleshooting within this CMS environment to match Critical Mass's requirements.
Emphasize your technical skills in basic HTML, CSS, and JavaScript, as well as your ability to collaborate with cross-functional teams including creative, business, and development units, showcasing your client-facing experience and global content management expertise.
Apply through multiple channels such as Critical Mass's official corporate careers page, LinkedIn job postings, and reputable job boards to maximize your visibility and application reach for this remote contract role.
Connect with employees in the Content or Digital Experience divisions at Critical Mass on LinkedIn; use ice breakers like commenting on recent global campaigns they've worked on or asking about their experience managing multi-region content to initiate conversations.
Optimize your resume for ATS by integrating keywords from the job description such as 'Adobe Experience Manager,' 'content publishing,' 'HTML,' 'CSS,' 'global content management,' and 'cross-functional collaboration' to ensure your resume passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best platforms to apply through, and discover relevant LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking effectively.
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