Job summary
Job post source
This job is directly from Buffalo Lodging Associates, LLC
Job overview
The Night Auditor at Residence Inn by Marriott Rochester/Henrietta is responsible for overnight guest service and financial auditing, ensuring smooth hotel operations during night hours.
Responsibilities and impact
The Night Auditor greets guests, manages check-in/check-out, handles cash and credit transactions, responds to guest requests, takes reservations, balances accounts, runs night audits, and prepares guest folios for express check-out.
Compensation and benefits
The pay range is $17.50 to $18.50 per hour with benefits including medical, dental, vision insurance, 401(k) with employer match, paid vacation, sick time, holidays, tuition reimbursement, life and disability insurance, employee assistance, hotel discounts, wellness programs, and employee appreciation events.
Experience and skills
Candidates should have customer service experience, preferably in hotels, knowledge of property management systems, Word, Excel, a high school diploma or equivalent, and a valid driver's license with acceptable driving history; brand experience is a plus.
Career development
The company offers learning and development opportunities and an employee referral program to support career growth.
Work environment and culture
Buffalo Lodging Associates emphasizes hospitality, operational excellence, inclusivity, and values excellence, passion, integrity, and inclusiveness in a supportive work environment.
Company information
Buffalo Lodging Associates is a hotel management company founded in 1996, managing 50 hotels and partnering with major hotel brands like Marriott, Hilton, and IHG.
Job location and travel
The job is located at Residence Inn by Marriott Rochester/Henrietta, with overnight shifts from 11 PM to 7 AM and weekend availability required.
Unique job features
The role uniquely combines guest service with financial auditing responsibilities during overnight hours at a reputable hotel brand.
Company overview
Buffalo Lodging Associates is a hotel management company specializing in the development, operation, and ownership of hotels across North America. They generate revenue through hotel management services, including operations, sales, marketing, and human resources for various hotel brands such as Marriott, Hilton, and InterContinental Hotels Group. Founded in 1996, the company has grown significantly, managing over 50 properties and emphasizing a commitment to quality service and guest satisfaction. Their strategic partnerships with major hotel brands and focus on operational excellence have positioned them as a leader in the hospitality industry.
How to land this job
Position your resume to highlight your customer service experience, especially in hotel settings, and familiarity with property management systems and Microsoft Office tools like Word and Excel.
Emphasize your ability to handle cash and credit transactions securely, manage reservations, and perform night audit functions such as balancing accounts and running reports.
Apply through multiple platforms including Buffalo Lodging Associates' corporate website, Marriott's career portal, and LinkedIn to maximize your application visibility.
Connect with current Night Auditors or hospitality team members at Buffalo Lodging Associates on LinkedIn; start conversations by asking about their experience working overnight shifts or how they handle guest requests during night hours.
Optimize your resume for ATS by including keywords from the job description such as 'night audit,' 'guest services,' 'property management system,' 'cash handling,' and 'reservation management' to improve screening success.
Use Jennie Johnson's Power Apply feature to automate applications across various job boards and LinkedIn, tailor your resume for ATS, and identify relevant contacts for networking, saving you time and increasing your chances of landing the Night Auditor role.
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