Job summary
Job post source
This job is directly from Physician Partners of America
Job overview
The Front Desk role at Physician Partners of America involves greeting patients and managing daily front office tasks to ensure smooth operations and accurate record-keeping in a medical office setting.
Responsibilities and impact
The candidate will prepare patient charts, schedule appointments, assist with pre-surgery patient calls about financial expectations, manage payments and deposits, answer phones professionally, scan documents into the EMR system, and maintain audit logs and patient satisfaction scores.
Experience and skills
Requires at least 2 years of medical office front desk experience, excellent customer service, strong verbal and written communication skills, proficiency with computer programs including MS Office, and knowledge of HIPAA standards.
Work environment and culture
The work environment is fast-paced and team-oriented, requiring multitasking and collaboration, with locations in Florida and Texas and work hours aligned with surgery schedules.
Company information
Physician Partners of America operates ambulatory surgery centers in Florida and Texas, focusing on patient care and medical office management.
Job location and travel
The job is located in ambulatory surgery centers in Florida and Texas with Monday through Friday hours, subject to change based on surgery schedules.
Unique job features
The role involves direct interaction with patients and requires handling financial arrangements and audits, emphasizing accuracy and professional communication in a medical office setting.
Company overview
Physician Partners of America (PPOA) is a healthcare organization specializing in providing comprehensive pain management services, ambulatory surgical centers, and ancillary services such as physical therapy and pharmacy. They generate revenue through patient care services, insurance reimbursements, and out-of-pocket payments for specialized treatments. Founded in 2013, PPOA has expanded its operations across multiple states, focusing on delivering patient-centric care with an emphasis on minimally invasive procedures. The company is known for its commitment to innovation in pain management and its efforts to improve patient outcomes through integrated healthcare solutions.
How to land this job
Tailor your resume to highlight your medical office front desk experience, emphasizing your ability to manage patient scheduling, chart preparation, and handling deposits accurately as required by Physician Partners of America.
Showcase your proficiency with computer programs, especially MS Office and electronic medical records (EMR) systems, and your knowledge of HIPAA standards to align with the job’s technical and compliance expectations.
Apply through multiple channels, including Physician Partners of America’s corporate website and LinkedIn, to maximize your visibility and chances of being noticed for the Front Desk position.
Connect with current employees in the administrative or front office divisions at Physician Partners of America on LinkedIn; use ice breakers like commenting on their experience with patient care or asking about the typical day in their role to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'patient scheduling,' 'EMR system,' 'HIPAA,' 'co-pay collections,' and 'customer service' to ensure it passes initial automated screenings.
Use Jennie Johnson’s Power Apply feature to automate applying through multiple platforms, tailor your resume for ATS, and identify relevant LinkedIn contacts for networking, freeing up your time to prepare for interviews and other job search activities.
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