Parkland Health

Patient Financial Services Rep - Mon-Fri 530am - 2pm - Bilingual Person Needed

DALLAS, TXPosted 16 days ago

Job summary

  • Job post source

    This job is directly from Parkland Health

  • Job overview

    The Patient Financial Services Rep at Parkland Health handles patient registration, insurance verification, and financial counseling to support the hospital's financial viability and patient care.

  • Responsibilities and impact

    The role involves greeting patients, verifying and updating patient information, reviewing financial status, educating patients on financial liabilities, performing cash reconciliation, documenting actions, and improving work processes to enhance customer satisfaction.

  • Experience and skills

    Requires a high school diploma or GED, with an associate's degree preferred, and at least 2 years of experience in hospital or healthcare financial services; proficiency with computer systems, medical and insurance terminology, customer service skills, and bilingual abilities are preferred.

  • Career development

    Opportunities include staying updated with industry developments through seminars, workshops, and professional organizations, with potential for certification and skill enhancement.

  • Work environment and culture

    Parkland Health values diversity, professionalism, and a patient-centered approach, fostering a respectful and supportive work environment in a tobacco and smoke-free campus.

  • Company information

    Parkland Health is a healthcare organization with over 125 years of service, committed to the health and well-being of its community through diverse healthcare roles and patient care.

Company overview

Parkland Health is a renowned public healthcare system based in Dallas, Texas, providing comprehensive medical services including emergency care, surgery, and specialized treatments. It generates revenue through patient services, government funding, and grants. Founded in 1894, Parkland is known for its commitment to community health and its role in pioneering medical advancements, such as the first use of the artificial kidney machine in the U.S.

How to land this job

  • Position your resume to highlight your experience in patient registration, insurance verification, and financial counseling, emphasizing your familiarity with healthcare administration and customer service within clinical or hospital environments.

  • Focus on showcasing your proficiency with multiple computer systems including patient registration/accounting software, document imaging, and payer websites, along with your knowledge of medical and insurance terminology.

  • Apply through multiple channels such as Parkland Health's official corporate careers website and LinkedIn to maximize your visibility for the Patient Financial Services Rep role.

  • Connect with current employees in the Patient Financial Services or Patient Access divisions at Parkland Health on LinkedIn; use ice breakers like commenting on their recent posts about healthcare administration or asking about their experience with Parkland’s patient financial services.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'patient registration,' 'insurance verification,' 'financial counseling,' 'medical terminology,' 'EPIC,' and 'bilingual skills' to ensure your resume passes automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms and identify LinkedIn contacts to network with, so you can focus your time on preparing for interviews and furthering your healthcare career.

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