Customer Success Manager - Series A Security Vendor - Up to $180,000 plus stock
Posted 30+ days ago
Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Customer Success Manager at StealthWatch will manage and develop relationships with a portfolio of MSP clients, ensuring they maximize the value of cybersecurity solutions.
Responsibilities and impact
Daily responsibilities include managing MSP portfolios, addressing technical issues, developing relationships for upselling, and collaborating with teams for customer onboarding.
Compensation and benefits
The compensation is up to $180,000 OTE plus generous stock options.
Experience and skills
Candidates should have experience in Customer Success with MSPs, a cybersecurity background, excellent communication skills, and strong problem-solving abilities.
Company information
StealthWatch is an innovative Series A security vendor focused on providing cutting-edge cybersecurity solutions.
Job location and travel
The position requires candidates to be based in Florida.
Unique job features
This role offers the opportunity to make an impact at a fast-growing security company with a focus on customer success.
Company overview
StealthWatch, now part of Cisco Systems, is a cybersecurity company specializing in network visibility and security analytics. It provides solutions that help organizations detect and respond to threats within their network by analyzing network traffic patterns and identifying anomalies. The company generates revenue through the sale of its software products and services, which are designed to enhance network security and operational efficiency. StealthWatch was originally developed by Lancope, a company founded in 2000, and was acquired by Cisco in 2015, marking a significant expansion of Cisco's security portfolio. This acquisition underscores Cisco's commitment to providing comprehensive security solutions and enhancing its capabilities in network traffic analysis.
How to land this job
Tailor your resume to highlight your experience in customer success, particularly with Managed Service Providers (MSPs), showcasing your ability to build and maintain strong relationships.
Emphasize your background in cybersecurity, detailing your understanding of the security challenges businesses face and how you have addressed them in previous roles.
Apply through multiple platforms, including StealthWatch's corporate site and LinkedIn, to broaden your reach and visibility for this position.
Connect with professionals in the customer success division at StealthWatch on LinkedIn to gain insights and inquire about the role; consider ice breakers like discussing recent trends in cybersecurity or asking about their experiences at the company.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'Customer Success,' 'MSPs,' and 'cybersecurity,' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored and helping you identify the best channels for applying and networking.
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