Job summary
Job post source
This job is directly from Allina Health
Job overview
The Clinic Business Representative Associate at Allina Health is responsible for welcoming and registering patients, supporting patient check-in processes, and contributing to smooth clinic operations to enhance patient care experience.
Responsibilities and impact
The role involves greeting patients in person or by phone, collecting demographic and insurance information, managing co-pays, assisting with prescription refills, maintaining the patient care lobby, scheduling appointments, and supporting office communication and administrative tasks.
Compensation and benefits
The pay range is $19.18 to $26.12 per hour, depending on experience and education, with potential shift differentials. Benefits include medical/dental insurance, PTO, retirement plans, life insurance, disability coverage, paid caregiver leave, voluntary benefits, tuition reimbursement, student loan support, and employee resource groups.
Experience and skills
Candidates must be at least 18 years old with basic computer skills and preferably have an associate or vocational degree, experience with Microsoft Office, customer service or clerical work, and medical terminology knowledge.
Career development
Allina Health invests in employee growth and well-being, offering resources like well-being programs, coaching, tuition reimbursement, and community involvement opportunities to support professional and personal development.
Work environment and culture
The company values whole person care, diversity, inclusion, and community engagement, fostering a supportive and compassionate work environment with employee resource groups and volunteer events.
Company information
Allina Health is a not-for-profit health system serving Minnesota and western Wisconsin, dedicated to exceptional patient care, illness prevention, and health restoration.
Job location and travel
The position involves working in clinic settings during day shifts from 8 AM to 5 PM, with no weekends and occasional floating to other locations.
Unique job features
The role includes unique responsibilities such as managing patient lobbies, performing end-of-day financial reconciliations, and active participation in staff meetings, emphasizing patient interaction and operational support.
Company overview
Allina Health is a not-for-profit healthcare system based in Minneapolis, Minnesota, providing comprehensive medical services through its network of hospitals, clinics, and specialty care centers. They generate revenue primarily through patient care services, including hospital stays, outpatient visits, and specialized treatments. Founded in 1983, Allina Health has a rich history of community involvement and innovation in healthcare, emphasizing patient-centered care and wellness programs.
How to land this job
Position your resume to highlight your strong customer service skills and ability to manage patient interactions both in person and via phone, reflecting the core responsibilities of greeting and registering patients at Allina Health.
Emphasize your familiarity with basic computer skills, data entry, and any experience with electronic medical records, as these are essential for accurately collecting demographic and financial information.
Apply through Allina Health's corporate career site as well as LinkedIn and other job boards where the Clinic Business Representative Associate role is posted to maximize your application visibility.
Connect with current employees in the patient services or clinic operations divisions at Allina Health on LinkedIn; start conversations by complimenting their commitment to patient care or asking about their experience working in clinic support roles at Allina.
Optimize your resume for ATS by incorporating keywords from the job description such as 'patient registration,' 'demographic data collection,' 'customer service,' 'electronic medical record,' and 'financial assistance programs' to ensure your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume to the job description, and identify LinkedIn contacts in the relevant department, helping you efficiently focus your time on preparing for interviews and networking.
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