Job summary
Job post source
This job is directly from Trick Dog Technology
Job overview
The Technical Account Manager at Trick Dog Technology is responsible for managing client relationships and aligning IT solutions with business strategies to support small to mid-sized businesses.
Responsibilities and impact
The role involves consulting clients on IT best practices, developing technical solutions, preparing planning and budgeting documents, managing Statements of Work and quotes, troubleshooting escalated issues, and maintaining long-term client communication.
Experience and skills
Candidates need 3-5 years of hands-on technical support and client-facing consulting experience, strong leadership, technical documentation skills, and excellent communication abilities.
Company information
Trick Dog Technology is a Manhattan-based IT consulting firm serving small to mid-sized businesses.
Job location and travel
The position is located in Manhattan, NY.
Company overview
Trick Dog Technology is a professional services company specializing in providing skilled onsite technicians and IT support across the United States. With over 15 years of experience, the company delivers a range of technical services, including IT support, network engineering, and virtual assistant project management, catering to both remote and onsite needs. Headquartered in Scottsdale, Arizona, Trick Dog Technology generates revenue by offering reliable, customer-focused technical solutions and staffing services to businesses nationwide. Their expertise in IT services and commitment to quality have established them as a trusted partner in the technology sector.
How to land this job
Tailor your resume to highlight your 3-5 years of experience in technical support and client-facing technical consulting, emphasizing your ability to develop IT solutions aligned with business strategies.
Showcase your skills in preparing technical planning, budgeting documents, and managing Statements of Work (SOW) to demonstrate your project management capabilities.
Emphasize your communication skills and experience in client engagement, including your ability to build long-term relationships and conduct effective client meetings.
Apply through multiple platforms such as Trick Dog Technology's corporate career site and LinkedIn to maximize your application visibility.
Connect with current Technical Account Managers or team members at Trick Dog Technology on LinkedIn, using ice breakers like commenting on recent company projects or asking about their approach to client relationship management.
Optimize your resume for ATS by incorporating keywords from the job description such as 'technical support,' 'client-facing consulting,' 'Statements of Work,' 'IT solutions,' and 'client engagement' to ensure it passes initial screenings.
Consider using Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, freeing you to focus on interview preparation and networking.
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